Building products now have been commoditized to some extent. Thanks to easily available do-it-yourself tools, people can easily build apps with minimum programming knowledge. The differentiation, hence, lies in having a great customer relationship system that depends a lot on having the right customer relationship management (CRM) software. Baishampayan Ghose, Co-founder of mobile CRM start-up, Helpshift, that raised $23 million in June this year, puts in perspective on how to pick the CRM software meant for you.
Is there any checklist for start-ups to pick the right CRM tool?
この記事は Entrepreneur magazine の October 2016 版に掲載されています。
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この記事は Entrepreneur magazine の October 2016 版に掲載されています。
7 日間の Magzter GOLD 無料トライアルを開始して、何千もの厳選されたプレミアム ストーリー、9,000 以上の雑誌や新聞にアクセスしてください。
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