Presenting a Buffet of Quality Hospitality

In the recent past, JW Marriott Mumbai Sahar celebrated its one year anniversary.

- Ashok Malkani

“There is already a JW Marriot in the town and so people in Mumbai are aware of the impeccable services provided by the brand. So this property, which is in close proximity to the airport, had no problem in attracting guests. Our hotel, JW Marriott Mumbai Sahar, charges higher rate than any other hotel in the vicinity. Yet we are able to attract guests and, at times, have 100 percent occupancy, as we provide not only immaculate service and the extensive F&B menu, but embody the brand’s unimpeachable reputation,” iterated Saeid Heidari, General Manager of the hotel, on the occasion of the completion of the hotel’s first anniversary.

He disclosed that their buffet had an awesomely wide range of foodstuff and it was priced moderately to attract large number of foodies. The buffet comprised of expensive gastronomic delights like Alaskan crabs to satisfy even the most fastidious connoisseurs of food.

“I do not believe in price, I believe in value,” he averred. “If the food is not of good quality, even if you offer it at a throw-away price, there would be no takers,” he reasoned.

When asked why he lays so much emphasis on food, he disclosed that if a room was empty a visitor would not know about it but when a person steps into a restaurant and finds very few diners it affects the reputation of the outlet.

He was quick to add, “We also adhere to the same high standards of quality in our rooms. There is no compromise . We believe in providing above-reproach service, which is the reason for our high occupancy rate, in spite of us charging about Rs. 3000-4000 more than any other hotel in the area. It is not the price that makes a difference, it is the value that you provide that counts,” he asserted.