A Closer Look

Revenue managers reveal that it pays to take a closer look at the hotel’s financial statements to get relevant information for income optimisation

- Vinita Bhatia

His title might be that of a revenue manager of Crowne Plaza Jaipur Tonk Road. However, every month Mudit Kaushik conducts a P&L meeting with all HODs of his hotel. This is to analyse the property’s topline business and brainstorm on ways that his team can generate revenues for each division, including F&B, laundry or salon. His revenue team also conducts weekly yield meetings to discuss the performance of each market segment, compset hotels’ performance, price demand, market scenario and forecast as well as strategies to meet targets.