The Team That Would Not Listen

That all is not well at the White House would be an understatement since more than 37 top aides in the Donald Trump camp have already quit office. When Ezra Klein, the Founder of Vox, interacted with those who work with President Trump, he was told that this in fact is a management crisis since "working in this White House is a frustrating, dispiriting, and often surreal experience, and it exposes staffers to both legal and reputational risks." In the corporate arena, things are not very dissimilar from the above, and as the case reflects, the management as well as the team members are equally responsible to ensure greater rapport, coordination and synergy among each other

- Nirupama Subramanian

Manoj Sitaram stared out of the window of his cubicle which afforded a dismal view of a grey sky and grey high rises shrouded in a blanket of smog. It looked as gloomy as he felt. It had been three months since he had taken over as the Area Sales Manager for Delhi at IBI Excelsior Insurance and he had made little headway with the team. He thought he was a likeable and a respected person. Everyone at his old team in Lucknow loved him. Bhupen still called him every week with news from his team and requested for advice on handling a difficult agent or a tough client. Zafar still sent him messages on his achievements. Even R.K.P had called to wish him on his birthday last week. It had been a promotion of sorts for him to move to Delhi 2, an important but tough market. Vishnu, the RSM had told him, "Champ, I have faith in you. I am sure you will be able to handle this team. If you crack Delhi 2, then nothing is impossible." His predecessor, Amit Sharma had left suddenly to join another Insurance firm. Amit had delivered his numbers, but there had been rumours about certain practices followed by his team, whispers about 'wrong selling.' Though such a thing was unsubstantiated since there was no visible proof, Manoj could not help but wonder if there was something he did not know.