Hundreds of restaurants had to close their dining rooms to slow the spread of COVID19. With self-isolation becoming important and dine-in and takeaway, no longer an option, restaurant business has been badly impacted. Delivering food online is the only option left to stay afloat.
Popular food aggregator apps such as Zomato and Swiggy are promising ‘contactless delivery’ to their customers and big fast food brands such as Dominos India and McDonald’s are revamping their processes to focus on hygiene.
What is Contactless Delivery?
The pace at which hygiene protocols are being adopted indicates how unpredictable the survival of foodservice players has become. Thermal guns to check temperatures of kitchen staff and riders, use of protective gears, maintaining distance within the kitchen and a thorough scrub down of chairs, tables, doorknobs, and countertops has become a norm. Apart from this, contactless delivery - where an order is left at the consumer’s doorstep or designated drop-off point - is the new normal.
Some restaurants and delivery services have implemented contactless delivery to further prevent spreading Coronavirus between delivery drivers and customers. Further, the service also helps these operators to lure customers on growing hygiene awareness.
Contactless Food Delivery by Delivery Aggregators
Food delivery aggregators like Zomato and Swiggy are providing contactless deliveries only to those who have opted for a prepaid order and not cash on delivery.
Customers check on the ‘No Contact’ option at the time of ordering the food on the app. The delivery partner leaves the food outside the door and call the customer to confirm the pickup.
この記事は Images Retail の April 2020 版に掲載されています。
7 日間の Magzter GOLD 無料トライアルを開始して、何千もの厳選されたプレミアム ストーリー、9,000 以上の雑誌や新聞にアクセスしてください。
すでに購読者です ? サインイン
この記事は Images Retail の April 2020 版に掲載されています。
7 日間の Magzter GOLD 無料トライアルを開始して、何千もの厳選されたプレミアム ストーリー、9,000 以上の雑誌や新聞にアクセスしてください。
すでに購読者です? サインイン
McDonald's The Maharaja Mac Of Transit Retail
While McDonald’s serves as a great example of successfully Indianising a global brand, it is also an insightful case study in strategically making transit retail work
Founders, Market are Key for D2C Investors
Investors and brands across the retail landscape are the crucial factors considered when raising funds
Powering Consumption Growth India's Home and Household Market Report
The report from Deloitte India projects that India’s home and household market is witnessing strong demand, particularly in tier 2 and tier 3 cities that are emerging as growth hubs
Tech Infra Readiness Among Top Challenges in GenAI implementation
Tech infrastructure readiness is one of the top three challenges organisations in the technology, media, and telecom (TMT) sector face when implementing Generative AI (GenAI) solutions, a report stated.
Amazon India Introduces AI Chatbot Rufus Ahead of Festive Sale event
E -commerce major Amazon India launched a new generative AIpowered conversational shopping assistant, Rufus, ahead of the start of its festive sale event.
'Fusion of Art and Commerce Helps Virtuous Retail Create Culturally Rich Shopping Environments'
Sumi Gupta, board member of VR South Asia, who spearheads all things art and culture at the group, talks about the unique approach of curating art festivals in retail spaces to foster a deep community connection and drive commerce
Jumboking's Travel Retail Journey
About 95% of Jumboking's outlets are positioned at busy transit hubs benefiting from the high foot traffic these places enjoy
What's Driving the Success of Electronics on Q-commerce
Electronics are among the hottest selling items on q-commerce. Here's what's driving the trend and why the collaboration is a win-win for all stakeholders
Measuring the Influencer Effect
Influencer marketing has become a core part of every brand's marketing. But does it really benefit brands?
Mid-range Smartphone Users Lead in Premium Product Engagement
The study, conducted by Bobble AI’s Market Intelligence division, delves into the online shopping behaviour of smartphone users
