A DIGITAL REVOLUTION IS OVERDUE

“I have observed that service providers that lean on infrastructure for predicating their usefulness are realising, probably the hard way, that their relevance will be challenged if they do not pick up pace in adoption of technology,” opines Amit Kumar, Director, Pristine Logistics & Infraprojects Pvt Ltd

- VIJAY KURUP

Q. Recently the Finance Minister announced a series of measures to boost exports by digitisation of various procedures and improving turnaround time in ports. Would that fill you cup of joy? What other improvements would you like to see?

Just recently, India slipped 10 positions in “Competitiveness Index” and now stands at 68th position. The World Economic Forum, which comes out with these rankings mentioned that adoption of “Information, Communication and Technology” is the weak link for India. Given these findings, we may be missing the point if we bring up metaphors such as “cup of joy” while discussing technology adoption in India. All of us in the Industry are aware that much has happened but, may be and perhaps, “incrementalism” is the right word here, to describe the developments. Look, our exporters compete with the world while trying to push exports we need to support them by reducing transaction cost wherein a digital revolution is now overdue.