Evolution of HR: From filling gaps in jobs to unlocking human potential

HR is at a pivotal crossroads; it has never been more crucial than it is now

- Jacob Morgan

What used to be viewed by many as one of the least exciting areas of an organization is now one of the most dynamic places to work. Human resources are evolving into more than just hiring and firing to having a huge impact on the employee experience and the future of work.

Change is happening at a rapid pace and many are not able to keep up. A few years ago I interviewed two top executives at global billion-dollar organizations. Recently, one of these executives was fired and another one saw her business go bankrupt. This happened because these leaders were not able to adapt to the new world of work.

HR is at a pivotal crossroads, it has never been more crucial than it is now, but at the same time, never before have we needed HR to not think, act, and be like traditional HR. I challenge all leaders in this space to move away from thinking they are in Human Resources to embracing that they are now in Human Transformation.

There are some of the crucial areas where HR is evolving

From hiring and firing to enabling, empowering, and creating experiences It used to be that HR was just the place you went to get hired or fired, but those days are long gone. Today, HR is responsible for a wide range of employee activities, most of which center around enabling, engaging, and empowering employees. HR workers are the major players in creating employee experiences, which works with an organization’s culture and growth and ensures that employees feel valued and supported along every step of their work-place journey. As a result of COVID-19, the importance of this has increased 10x!

From the “police” of the organization to the coaches, mentors, & thought leaders