Invest in coaching & beat the great resignation: Aishwarya Goel

“Leadership coaching reduces attrition and the overall cost of hiring - by letting founders optimise internal talent instead of getting into a bidding war,” says Aishwarya Goel, Co-Founder & CEO - Peakperformer

- Drishti Pant

In 2022, companies are looking to emerge and build back their businesses. But are they well equipped to thrive in the new world of work?

The post-pandemic business landscape has enabled employees to develop new skills. But, it has also forced employers to focus on retention and build resilient workforces.

Aishwarya Goel, Co-Founder & CEO of Peakperformer, has this to say about retention: “People skills are the most important skills one can develop in the post-pandemic reality. I believe they will play a massive role in the future of work. In the era of great resignation fuelled by working from home and amidst sky-high tech attrition, it is essential for leaders to be better at people management and understanding their team better.”

Especially at the leadership level, the working styles need a complete overhaul.

“If L&D fails to incorporate these skills in their roadmap, we may see a huge crisis of sorts not so far in the future,” adds Aishwarya.

To help young managers navigate the challenges of a young and diverse workforce, Aishwarya and Nilesh Agarwal, co-founder and CTO, launched Peakperformer in 2020.

In this interview with People Matters, Aishwarya talks about the importance of coaching in a post-pandemic world and how Peakperformer enables organisations and leaders to learn and nurture relevant skills to build a strong leadership pipeline.

What was the tipping point behind creating Peakperformer?

Many Gen-Z workers who have not even stepped foot into a physical office struggle with human dynamics and people skills.