Leadership has evolved over the years especially in a world where businesses face unprecedented changes due to the Fourth Industrial Revolution. With changing customer expectations and the influx of new technologies, businesses operate in a new environment altogether. New-age technologies have led to drastic changes in the business world and more so for the leaders who have the mandate now to show the way forward amid disruptions and ambiguity.
Today we have roles such as Chief Customer Officer, Chief Analytics Officer, or Chief Experience Officer. According to World Economic Forum, “what these roles have in common are the new drivers for success – turning data into actionable insight, competing with digital disruptors, connecting disconnected people and systems, improving operational agility, and creating person-centric experiences, while driving greater profitability”.
But are we creating enough leaders to lead in the digital age? Only five percent of companies believe they have strong digital leaders in place, according to Deloitte’s 2017 Global Human Capital Trends survey. However, in a sign of positive change, 72 percent of survey respondents are developing or starting to develop new leadership programs focused on digital management. In fact, one of the priorities for HR in 2019 is strengthening the leadership bench, according to advisory firm Gartner.
The cover story delves deep into the digital leadership conundrum – including the essentials of digital heroes, producing new breed of digital leaders, role of technologies and innovation, the rising skill gaps, and the way the forward.
Leaders need to understand the transformative power of digital
Rachel Neaman, the director of Neaman Consulting, shares insights on the evolution of leaders in the digital era, role of leaders in digital transformation, and the hype around artificial intelligence.
この記事は People Matters の September 2019 版に掲載されています。
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この記事は People Matters の September 2019 版に掲載されています。
7 日間の Magzter GOLD 無料トライアルを開始して、何千もの厳選されたプレミアム ストーリー、9,000 以上の雑誌や新聞にアクセスしてください。
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