VIVIANA MALL USES SOCIAL MEDIA TO INSTILL SENSE OF CONFIDENCE IN CUSTOMERS
Shopping Centre News|May 2020
To reinstate consumer confidence, Viviana Mall is regularly posting videos on social media platform featuring cleaning, sanitising, training and maintenance processes being carried out...
Sandeep Kumar
VIVIANA MALL USES SOCIAL MEDIA TO INSTILL SENSE OF CONFIDENCE IN CUSTOMERS

In an exclusive interaction with Shopping Centre News Bureau, Manoj K. Agarwal, Chief Executive Officer, Viviana Mall spoke about shopping centres in COVID-19 times, while elaborating on the measures taken by Viviana mall to make it customer-safe post the lockdown period.

What are retailers and shopping centres doing to stave off the ill effects of the pandemic and reassure consumers? Will you shift to a revenue-sharing model with your tenants?

Ever since the outbreak of COVID-19, Viviana Mall has initiated several precautionary measures to ensure a hygienic and uncontaminated public space for our shoppers. While Viviana Mall’s management has always given top priority to cleanliness and will continue to do so, we have initiated regular deep cleaning of the entire premises other than the mandated sanitisation drive. We will continue deep cleaning and sanitisation of all areas in and around the mall before we reopen and thereon. We have made this an integral part of our current ‘Standard Operating Procedures’.

We have already procured specialised equipment like steam cleaners and body temperature scanners as well as we have indigenously developed sanitising equipment for area fumigation, goods received and for people walkthrough. We are also in the process of finalising additional equipment requirements for use during the shopping centre trading.

この記事は Shopping Centre News の May 2020 版に掲載されています。

7 日間の Magzter GOLD 無料トライアルを開始して、何千もの厳選されたプレミアム ストーリー、9,000 以上の雑誌や新聞にアクセスしてください。

この記事は Shopping Centre News の May 2020 版に掲載されています。

7 日間の Magzter GOLD 無料トライアルを開始して、何千もの厳選されたプレミアム ストーリー、9,000 以上の雑誌や新聞にアクセスしてください。

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