To help you add customer service to the decisionmaking equation, we present our second annual rankings of large financial services firms. We’ve evaluated major banks, credit card issuers, mortgage lenders, and home and auto insurers based on how they treat their clients. Last fall, we conducted a nationwide survey of the current customers of 10 firms in each of the four categories, asking respondents to rate the companies on several aspects of their experience. Based on the results, we selected the highest-scoring five or six finalists in each category (the number chosen depended on whether companies tied for placement) and then put each of those firms under the microscope.
この記事は Kiplinger's Personal Finance の February 2022 版に掲載されています。
7 日間の Magzter GOLD 無料トライアルを開始して、何千もの厳選されたプレミアム ストーリー、9,000 以上の雑誌や新聞にアクセスしてください。
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この記事は Kiplinger's Personal Finance の February 2022 版に掲載されています。
7 日間の Magzter GOLD 無料トライアルを開始して、何千もの厳選されたプレミアム ストーリー、9,000 以上の雑誌や新聞にアクセスしてください。
すでに購読者です? サインイン
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