Tech Troubleshooters

We chat to a British couple about their IT support company that can help to streamline your home or office.

- Amy Brook-Partridge

If you’ve ever sat at your computer looking at all the beautiful photos you’ve taken and wondered how on earth to store them properly, or you’ve had your Wi-Fi installed at home only to realise you can’t access it in the bedroom, you need the services provided by

Tekkie Help. Set up by BO and SARAH PINEL six years ago, the company has gone from strength to strength. We find out what they do, and how they can help.

What brought you to Singapore in 2010?

 Bo: We were living in Jersey; I was working for a telecommunications company and we had just had our first son, Arthur. Having worked in the corporate world for over 30 years, I felt the need for a new challenge, and I thought Asia would be the place to take that on. 

Sarah: Our family and friends thought we were crazy – packing up our home and coming to Singapore with three suitcases, a one-year-old and no job. That somewhat reckless decision has paid off though!

Why did you start Tekkie Help?

Bo: At first, I thought it would be fairly easy to get a job here, but in reality telecoms companies have plenty of local talent. I ended up finding a job working for a conference company, a while before setting up Tekkie Help.

Sarah: Bo realised early on that there was a gap in the market for the kind of IT support services he could offer, from helping people set up their computers at home after purchase, to phone set-up, and more, so we started offering a home technology support service.