The Corporate Nightingale

Managing our emotional health and behaviour at work can be very exhausting. Hetal Doshi’s passion in bringing relief to everyone makes her a pillar of support in numerous organisations.

- Lorraine Chai

Organisational psychology is the study of human behaviour in organisations. In the business world, organisational psychologists contribute to the bottom line by enhancing productivity and the well-being of everyone within the organisation. Hetal Doshi graduated over 10 years ago as an organisational psychologist and worked for several consulting companies in Australia, Singapore, and Malaysia before starting her own, O Psych, in 2014. Her vast experience in the field makes her a trusted consultant and reliable friend to her clients.

HW: What are your most notable achievements so far as an organisational psychologist?

Hetal Doshi: “The most fascinating projects I have worked on are large-scale transformation projects where organisations are forced to shut down, scale down, re-position their business model, acquire other organisations, or merge with other organisations. During such organisational transformation projects, there’s a deep level of psychological understanding required from a macro and micro point of view. Customer needs, geopolitical shifts, and technological changes create global forces and trends, which demand transformation and change from organisations. As Charles Darwin stated, “It is not the strongest of the species that survives, nor the most intelligent; it is the one most adaptable to change.”