Mouawad’s bespoke service creates pieces that are unique in every way, Managing Director Jean Nasr shares with ZARA ZHUANG
Describing customised jewellery as a labour of love, Nasr says such pieces are made more meaningful when clients are actively involved in the design process. “That way the gift is not from me to their other half; it’s from them to their other half,” he says. “It becomes more personal, so it’s more appreciated.”
However, managing clients requires a delicate balance. It takes two to three meetings to go through ideas — clients must feel at ease when collaborating. An understanding of psychology is crucial to his ability to smoothen out any difference in opinion. “Some customers have strong opinions and want what they think is right. So how can we find the balance?” he explains the dilemma.
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