The Caci team has reason to celebrate this year, with the franchise marking 25 years in the skin and appearance industry. Here, Caci founder Jackie Smith shares her favourite moments
You celebrate 25 years in business this year. What do you remember about opening your first clinic?
We opened our first clinic in Newmarket, Auckland in 1994 with an idea, a small amount of savings, and it grew from there. I’m proud of the fact that we didn’t overthink it – we just jumped in the deep end and got going. Laser hair removal was revolutionary at the time and we were one of the first in the world to offer this treatment. Being such an early adopter gave us a huge edge. From the beginning, we’ve focused on delivering treatments from the customer’s perspective.
What was your inspiration for the business?
As a nurse, I’ve always been a people person, and a bit of a problem solver. Living in the UK in the early ’90s I also worked in the IT industry, which instilled in me a passion for customer service, and building systems and ways of delivering outcomes. It was actually when my husband David and I were looking at returning to New Zealand from the UK that we landed upon a new business opportunity that we thought could make a difference in people’s lives. We packed up, moved home and Caci was born! Over the past 25 years we’ve helped many women build their confidence but the one constant has been our passion for great skin. We believe great skin should be simple, accessible and achievable.
How have you evolved?
この記事は NEXT の July 2019 版に掲載されています。
7 日間の Magzter GOLD 無料トライアルを開始して、何千もの厳選されたプレミアム ストーリー、9,000 以上の雑誌や新聞にアクセスしてください。
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この記事は NEXT の July 2019 版に掲載されています。
7 日間の Magzter GOLD 無料トライアルを開始して、何千もの厳選されたプレミアム ストーリー、9,000 以上の雑誌や新聞にアクセスしてください。
すでに購読者です? サインイン
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