I'M SORRY, SIR. WE cannot service your boat, as its warranty has expired. Here's a list of boatyards."
So stated the terse reply my friend Larry received after he contacted his boat's builder about a leak. "I didn't ask 'em to pay for it. I just asked 'em to fix it," Larry said in disbelief. "I get better support from the damn cable company."
It wasn't his first time being frustrated. A few years back, the rudder of Larry's expedition yacht claimed asylum in Panama and fell to the bottom of the canal on the boat's maiden voyage. He called the builder and was told to call back on Monday because the office was closing for the weekend. "The incident could have crippled international trade, for God's sake," Larry complained. The rudder is still living in Panama, and Larry sold the boat, but he loves to share the story.
この記事は Yachting US の April 2023 版に掲載されています。
7 日間の Magzter GOLD 無料トライアルを開始して、何千もの厳選されたプレミアム ストーリー、9,000 以上の雑誌や新聞にアクセスしてください。
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この記事は Yachting US の April 2023 版に掲載されています。
7 日間の Magzter GOLD 無料トライアルを開始して、何千もの厳選されたプレミアム ストーリー、9,000 以上の雑誌や新聞にアクセスしてください。
すでに購読者です? サインイン
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