Swiggy's Mantra: Wellness & Wealth

Moonlighting policy, gender parity and ESOPs are the key to the food delivery player becoming a sought-after employer.

- URVASHI MISHRA

"MAKING an enduring company was far harder and more important than making a great product," Steve Jobs, one of the world's greatest entrepreneurs told his biographer Walter Isaacson. If you want to gauge how successful a company is, you need to look at three things-customer satisfaction, cash flow and employee engagement. The last is the cherry that most leaders forget to place on the cake.

But not Swiggy. In 2014, Sriharsha Majety, Nandan Reddy and Rahul Jaimini joined hands to conceptualise the idea of delivering food at people's doorsteps. Little did they know that 10 years later they would employ more than 5,000 people in 500 cities. Swiggsters, as they are fondly called within the organisation, are the core of the food delivery platform whose leadership believes their people's health and happiness is a key indicator of the organisation's performance.

Innovative Approach