TECH TALK

Hoteliers are leveraging the power of technology to drive operational efficiencies as well as improve and personalize the guest experience

- BINDU GOPAL RAO

Technology is an important driver as far as hospitality is concerned, as this is an aspect that hoteliers are betting big on. Rapid access to real-time information by new-age software empowers people to contribute to profitability. The utilization of technology has helped eliminate bottlenecks, and the associates can focus on their core job roles faster and in a simplified manner. Some other benefits of new-age software include less human interaction, real-time availability of information, and reduced manpower.

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