Communication plays a fundamental crucial role in our day-to-day lives; Communication at the workplace is all the more important as it is about building relationships, engaging in productive activities, minimizing errors, encouraging the team to succeed, creating rapport, and reaching goals faster. For that, you need to adapt to the right communication techniques and skills. Right communication with clients, employees, team members and partners always boosts growth, enhances innovation, improves productivity, increases efficiency and loyalty, eases conflicts and solves problems, and engages harmony. On the other hand, results are detrimental to those who fall short in the right communication skills and fail at it.
Effective communication directly affects your client relations. Employees feeling understood also creates an escalated sense of togetherness and commitment. There are different behavioural types that we get to encounter while we interact with people at the workplace. A very recommended behavioural type from those is being – Assertive. Assertiveness is when we strike a balance between submissiveness and aggressiveness, not being both, but being able to convey the message/your feelings across to another without hurting his/her feelings. Assertive people are confident and direct in dealing with others. Being assertive helps you express your needs by upholding your integrity and self-esteem. Most of the time, we see that people cannot freely express their feelings, emotions and opinions in fear of others’ impression on you. At times, the other party might be too aggressive that you naturally become submissive in your behaviour and have to suppress your desires/ opinions.
この記事は UNIQUE TIMES の September - October 2022 版に掲載されています。
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この記事は UNIQUE TIMES の September - October 2022 版に掲載されています。
7 日間の Magzter GOLD 無料トライアルを開始して、何千もの厳選されたプレミアム ストーリー、9,000 以上の雑誌や新聞にアクセスしてください。
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