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AS A MAXIMUM PC READER, your expert knowledge of PCs no doubt makes you a popular target for technical support requests from friends and family. âItâs why I sent you to university,â this authorâs mother used to say, forgetting he studied history and that he fell into technology journalism by happy accident.
Trying to give tech support over the phone or by email is a nightmare if youâre constantly having to explain the basics or trying to imagine whatâs on the screen of the ailing machine. This is where remote control software comes into its ownâMicrosoftâs Quick Assist tool is one option, but youâre tied to offering PC-to-PC support and it canât handle administrative requests, which is useless when trying to access certain settings or install fix-it tools.
In the past, the go-to tool for remote assistanceâas well as giving you access to your own home devices when out and aboutâ was TeamViewer. Itâs simple to use and works across all major platforms, including macOS, Linux, and Android, as well as Windows. However, its free tier has been locked down to the point of being almost unusable as you find yourself unfairly accused of using it for professional purposes.
The good news is that weâve found an alternate option offering all the advantages of TeamViewer with none of the charges, nags, or restrictions. Read on to discover how to set up and use the brilliant RustDesk.
HOW RUSTDESK WORKS
Weâve chosen RustDesk (https://rustdesk. com) because it is free, open source, and simplifies switching thanks to its familiar-looking user interface. It also has a built-in file transfer tool that makes it easy to send and receive files between devices.
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Save CCTV system | Multiple audio devices | Encrypted download