With the successful mergers of Vistara into Air India and AIX Connect with Air India Express a thing of the past, Wilson said that the Air India Group will now focus on building a common culture of excellence, accountability and customer obsession in 2025.
"2025 will see progress on many more key initiatives, such as refitting our wide-body and remaining narrow-body aircraft with new seats and services, further elevating Air India's service standards, raising the bar on what we consider 'good', and more consistently delivering to those new expectations. We will also strengthen and tighten our practices and processes so that we are not just consistent, we are also efficient and, ultimately, profitable," Wilson said in a message to employees of the group.
この記事は Business Standard の December 28, 2024 版に掲載されています。
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この記事は Business Standard の December 28, 2024 版に掲載されています。
7 日間の Magzter GOLD 無料トライアルを開始して、何千もの厳選されたプレミアム ストーリー、9,000 以上の雑誌や新聞にアクセスしてください。
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