Brands turn to experiential retail with AI tools
Financial Express Mumbai|July 30, 2023
From search to virtual try-ons, AI changing shopping
VAISHALI DAR
Brands turn to experiential retail with AI tools

IF YOU'RE WONDERING what to wear at a wedding in Goa this monsoon, Myntra's new AI-based segment MyFashionGPT can help you scout ensemble options to get that perfect look. "This feature empowers customers to choose and discover looks from over 2 million styles, redefining how customers explore fashion," said Raghu Krishnananda, chief product & technology officer, Myntra.

Not only styling, the brand in the near future plans to include voice search, conversational interactions, and personalisation of outfit recommendations. Myntra's other AI tool, MyStylist, provides expert styling tips and search in 11 languages. The company expects nearly 80% of its customers to engage with MyStylist by the end of this year.

Brands have moved beyond the era of online chatbots where users could only navigate, chat and share feedback for products, now turning to AI-empowered retail experience for styling tips, make-up recommendations, and a superior shopping experience.

"Retailers can create personalised shopping experience, improve profitability by not only developing products that consumers need but predict where the next demand will come from, along with pricing, etc," said Rajat Wahi, partner, of Deloitte India.

"This will allow them to compete effectively in an ever-changing retail landscape," added Wahi.

この記事は Financial Express Mumbai の July 30, 2023 版に掲載されています。

7 日間の Magzter GOLD 無料トライアルを開始して、何千もの厳選されたプレミアム ストーリー、9,000 以上の雑誌や新聞にアクセスしてください。

この記事は Financial Express Mumbai の July 30, 2023 版に掲載されています。

7 日間の Magzter GOLD 無料トライアルを開始して、何千もの厳選されたプレミアム ストーリー、9,000 以上の雑誌や新聞にアクセスしてください。

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