Revamped HDFC Bank app to be rolled out in 4 months
Financial Express Mumbai|January 11, 2024
Will significantly boost customer experience, Says payments head
- PIYUSH SHUKLA

●TO HAVE ENHANCED SECURITY, HOST OF FEATURES

HDFC BANK WILL introduce a fully revamped mobile banking application (app) in the next four months. This would significantly improve customer experience and security, Parag Rao, group head (payments, consumer finance, liabilities), HDFC Bank, told FE.

"It is right now in a beta stage. The objective is to change the back-end engineering construct of the apps to make them completely new-age digital platforms," Rao said.

Currently, the lender has over 32 million customers on its mobile application. The bank's mobile app and net banking website had deep linkages with the back-end systems and are being decoupled, he said.

The changes would lead to the channels becoming more resilient, Rao added. In the event of outages in any particular system, the mobile banking services will continue seamlessly, he said.

この蚘事は Financial Express Mumbai の January 11, 2024 版に掲茉されおいたす。

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この蚘事は Financial Express Mumbai の January 11, 2024 版に掲茉されおいたす。

7 日間の Magzter GOLD 無料トラむアルを開始しお、䜕千もの厳遞されたプレミアム ストヌリヌ、9,000 以䞊の雑誌や新聞にアクセスしおください。

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