The bank will start a closed user group trial by December and then roll it out to other users by the end of March, Anjani Rathor, chief digital officer of the bank, said in an interview. “We have taken feedback from customers. It will be a lot more intuitive and simpler to use," said Rathor, who joined the bank in February 2020 after 12 years at Bharti Airtel.
After facing technology troubles in 2018 and 2019, the Reserve Bank of India (RBI) in December 2020 curbed fresh digital launches and ordered it to halt issuing new credit cards. These were finally lifted in March 2022, allowing the bank to roll out products under its ‘Digital 2.0’ plan.
The bank said in its 2019-20 annual report that Digital 2.0 is about reimagining its digital platforms, “providing the customer with a frictionless financial experience".
Meanwhile, the app that had to be rolled back was eventually relaunched, The Hindu Business Line reported in March 2019.
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India in economic sweet spot, inflation to moderate: Moody's
India's economy is in a sweet spot and its inflation is expected to moderate despite a temporary spurt, Moody's said, projecting optimism about the country's growth prospects despite recent underwhelming data.
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EV adoption is a marathon, not a sprint: Audi India
The slowdown in electric vehicle (EV) sales is temporary, and the industry will grow over time, Audi India head Balbir Singh Dhillon said, pointing to the need for extensive charging networks and supportive government policies.
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The country's green transition increases reliance on Chinese imports
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India urges $1.3 tn annual climate grant
Intervening on behalf of like-minded developing countries (LMDCs), India said that developed countries need to commit to provide and mobilise at least $1.3 trillion every year in the New Collective Quantified Goal (NCQG) till 2030.
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