The broken windows problem

"The majority of complaints against JMPD would either be for lack of action regarding by-law enforcement, traffic infringements by taxi drivers, illegal taxi ranks, unroadworthy vehicles being used as taxis, and the time it takes for JMPD to respond to call-outs." says a member of a Johannesburg community policing forum (CPF), who wishes to remain anonymous as he works with JMPD.

Contact the JMPD antifraud and corruption hotline: [phone].

Go directly to the JMPD internal affairs unit office at the corner of Village Main Road and Loveday Street, Wemmer.

WhatsApp [phone]. You may be asked to submit a written statement or affidavit.

This should include all the details of the incident, as well as any supporting evidence.

"Once you've reported the incident, follow up to ensure that your complaint is being investigated.

You can contact the JMPD antifraud and corruption hotline for updates," says JMPD spokesperson superintendent Xolani Fihla.

He adds that if you feel that your complaint is not being handled appropriately, you can also report the incident to the Independent Police Investigative Directorate.

"If the investigation finds evidence of wrongdoing, appropriate disciplinary action will be taken against the officer involved.

"We take these matters very seriously."

"The majority of complaints against JMPD would either be for lack of action regarding by-law enforcement, traffic infringements by taxi drivers, illegal taxi ranks, unroadworthy vehicles being used as taxis, and the time it takes for JMPD to respond to call-outs," says a member of a Johannesburg community policing forum (CPF), who wishes to remain anonymous as he works with JMPD.