Despite paying Rs65,000 and following all the necessary rules, the parcel was not delivered. When I approached the courier company, they blamed US authorities. I then lodged a complaint with the National Consumer Helpline (NCH), but the courier company refused to settle my claim. I was advised to file a formal complaint under the Consumer Protection Act, 2019. Now, I am seeking a refund of courier charges and Rs1 lakh compensation. However, considering the time and money required for legal proceedings, I am exploring whether the Mumbai Grahak Panchayat's SAMET platform could help. I also wish to know whether settlements reached through SAMET are legally binding and the fees involved in the process.
この記事は The Free Press Journal の December 30, 2024 版に掲載されています。
7 日間の Magzter GOLD 無料トライアルを開始して、何千もの厳選されたプレミアム ストーリー、9,000 以上の雑誌や新聞にアクセスしてください。
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この記事は The Free Press Journal の December 30, 2024 版に掲載されています。
7 日間の Magzter GOLD 無料トライアルを開始して、何千もの厳選されたプレミアム ストーリー、9,000 以上の雑誌や新聞にアクセスしてください。
すでに購読者です? サインイン
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