The Vaccine's Last Mile Problem
Bloomberg Businessweek|November 15, 2021
India is racing to vaccinate its villages, including many in remote and desperately poor areas where suspicion of the government’s motives runs deep
Upmanyu Trivedi, Chris Kay, and Malavika Kaur Makol
The Vaccine's Last Mile Problem

Outside a three-room concrete building coated in faded red paint, Neeral Kullu was waiting anxiously. The 35-year-old farmer had spent the late August morning walking across miles of jungle, dirt tracks, and lush fields to reach this makeshift vaccination clinic in Simdega, a rural district in Jharkand, one of India’s poorest states. At the entrance he was greeted by two white-coated nurses stationed at a small table laid out with syringes, Covid-19 vaccination cards, and paracetamol tablets. Still, Kullu was unsure he’d actually get an injection. The first time he’d tried, a couple of weeks earlier, fewer than five people had turned up, and he was told to come back the next day, because opening a precious 10-dose vial for so few recipients would be a waste. When he returned, a nurse told him his blood pressure was too high and sent him home.

On this visit, Kullu sheltered under a fig tree while he waited for his turn. His blood pressure was normal, but when a nurse tried to register him on the government’s vaccination tracking app, a new obstacle popped up: She couldn’t get a phone signal. Clutching her handset, she took five steps away. Still nothing. Then another five steps. Suddenly, a couple of small bars popped up on the screen. She could record Kullu’s shot. A few minutes later another nurse injected him with his first dose of AstraZeneca Plc’s Covid vaccine. Kullu, who wore a sky-blue polo shirt with a prominent tear at the chest, blue shorts, and rubber sandals, was elated. “The gods are supporting me today,” said the father of two, beaming.

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