2020 is all about executing on enterprise digital transformation. Early digital adopters are now beginning to show real traction and gains – particularly when it comes to the customer, and more specifically, human experience technology. Those who haven’t opted in and who chose to focus on cost efficiencies at the expense of network and technology investment, are now or will soon be suffering from innovation attrition, which can leave them unable to effectively compete.
With this in mind, here is Verizon Business’s view of those enterprise technology trends that are most likely to impact our global business and government customers in 2020.
Back To Basics: In a customer-focused world, and an ever more competitive global business environment, organizations will need to understand that there are no short cuts when it comes to technology investments. It’s about going back to basics in terms of business need, but also looking at how niche technology can be used to improve the customer experience, while making it more human – for example, by using a virtual reality image of a service representative that can actually convey human emotion and sentiment. A few years ago this was all too expensive – but now, we can deploy tech to help make life easier, save time and focus business operations on the personalized needs of the individual.
Denne historien er fra February 2020-utgaven av DataQuest.
Start din 7-dagers gratis prøveperiode på Magzter GOLD for å få tilgang til tusenvis av utvalgte premiumhistorier og 9000+ magasiner og aviser.
Allerede abonnent ? Logg på
Denne historien er fra February 2020-utgaven av DataQuest.
Start din 7-dagers gratis prøveperiode på Magzter GOLD for å få tilgang til tusenvis av utvalgte premiumhistorier og 9000+ magasiner og aviser.
Allerede abonnent? Logg på
The Ripple Effect Of Recent Layoffs
The recent wave of layoffs across various industries has sent shockwaves through the global workforce. From tech giants to traditional corporations, companies have been forced to downsize in response to economic challenges, market shifts, and technological advancements. This article delves into the far-reaching implications of these layoffs, examining their impact on individuals, communities, and the broader economy, with a particular focus on how these trends are reshaping engineering education.
Bridging the Teacher Training Gap for Effective NEP Implementation
Bridging the teacher training gap is essential for effective NEP 2020 implementation, ensuring educators are equipped to foster the next generation's holistic development.
How Cloud Technology is Empowering Indian SMEs: Key Insights from Tata Teleservices and CyberMedia Research
India's booming economy and the robust digital infrastructure are fuelling a wave of innovation, with businesses of all sizes - from established enterprises to agile small and medium enterprises (SMEs) - embracing powerful new technologies. Underpinning this growth charge is Cloud - a critical foundation for India's ongoing digital T transformation journey.
Breaking Barriers: Gender Inclusivity and AI Bias
Shreya Krishnan, Managing Director of AnitaB.org India, shares insights on the progress and challenges of gender inclusivity in the Indian tech industry and the pervasive impact of bias in AI systems.
Harnessing AI for Gaming Innovation, Games24x7
As the global online gaming industry continues its rapid expansion, the AI in gaming market, valued at approximately $2.6 billion in 2022, is expected to grow at a CAGR of around 29.5% from 2023 to 2030 Artificial Intelligence is playing a pivotal role in shaping the future of this dynamic sector.
Aditi Jain Reveals the Blueprint for Future-Ready Engineers
Aditi Jain, HR Leader | Talent Management & Development at Visionet, discusses the importance of emerging technologies and industry-academia collaborations in preparing engineering graduates for the future.
Campus-Corns - The new Summa Cum Laude?
It's strange when an OEM starts to build its own brand of cars. They are just supposed to supply the crucial parts. So why this last-mile and long-tail jump? But then, don't they have the best grip in understanding the car? So why not?
Preparing Engineers for the Modern Workplace
In recent years, the landscape of engineering education has undergone a significant transformation. However, the rapid pace of technological advancements and shifting industry demands have exposed critical gaps in the skills and knowledge of recent engineering graduates. As these young professionals step into the workforce, they are often confronted with challenges that their academic training has not adequately prepared them for. To address these issues, industry experts and educators are calling for a comprehensive overhaul of engineering curricula, emphasizing the importance of real-world problem-solving, projectbased learning, and the integration of emerging technologies.
From Funnel Vision to Gun-Barrel Vision
Eyeing the Future of Tech Skills and shooting for the bull's eye-it's time engineering talent was sharpened with a close eye on what orbits are black and which ones are white in the future dartboard of opportunities and industry requirements. Maybe that's already happening.
Practical experience & adaptability to emerging tech the key
The 2024 DQ-CMR T-School Employability Index Survey presents an in-depth analysis of the evolving landscape of engineering education in India, particularly in terms of employability and industry-readiness. This survey, conducted across a diverse range of engineering institutions, sheds light on critical developments, trends, and challenges that are shaping the future of BE/BTech graduates in the Indian job market.
