Our business from both the rooms and Food & Beverage division has suffered very badly, as we can count the number of days that we have been functional as per the local authority’s directives, due to the pandemic. Survival has been challenging as fixed costs are constant and cash flow has come to a grinding halt since the third week of March this year.
What challenges did you face when the hotels & resorts opened up?
There has been too much hype and contrasting opinions are being circulated on social media platforms regarding the pandemic. There is no single organised and official source of information offering clarity or transparency on the issue. Hence, consumers have yet to regain their confidence on the health and safety concerns while planning to stay at hotels or simply venturing out for a meal, without being afraid of repercussions.
Denne historien er fra August - September 2020-utgaven av Hospitality Talk.
Start din 7-dagers gratis prøveperiode på Magzter GOLD for å få tilgang til tusenvis av utvalgte premiumhistorier og 9000+ magasiner og aviser.
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Denne historien er fra August - September 2020-utgaven av Hospitality Talk.
Start din 7-dagers gratis prøveperiode på Magzter GOLD for å få tilgang til tusenvis av utvalgte premiumhistorier og 9000+ magasiner og aviser.
Allerede abonnent? Logg på
Technology vital post COVID
The recent DDP Digital Conclave titled ‘The Post Pandemic Reset’ focused on hospitality and how technology would play a major role in a reset for the post-COVID world.
Local experiences
There will be more challenges along the way. However, COVID-19 has shaped the industry for a better, sustainable and enriching future, says Patrick Taffin, Assistant Dean, SHMS Leysin.
IHE GOES PHYSICAL
India’s one of the largest B2B hospitality expos, the four-day IHE 2021, opens on September 24 at IEML, Greater Noida and will be a 100 per cent ‘physical show’.
FHRAI-IHM GETS NCHMCT AFFILIATION
NCHMCT affiliation FHRAI-IHM has become the first private institute managed by FHRAI to be affiliated with the National Council of Hotel Management & Catering Technology (NCHMCT), Noida.
On the road to recovery
The food delivery market is dominated by Swiggy and Zomato, sharing 85 percent of the total market between them, says the India Food Service Delivery Report 2021.
Focus on feedback
Domestic tourism has emerged as a sustainable segment to watch out for especially in post-pandemic business recovery scenarios, says Pankaj Gupta, General Manager, Holiday Inn Jaipur City Centre.
HOMESTAY IN THE HIMALAYAS
Invoking the grandeur and nobility of the Raj era, Jungle House – a boutique homestay in Shimla, Himachal Pradesh – opens its doors for guests.
Cautiously optimistic
Pinning Raffles Udaipur on Accor’s global map, Kerrie Hannaford, VP – Commercial, Accor India & South Asia talks about raising the bar with immersive hospitality and emotional luxury.
ACQUISITION MODE
Click Hotels by Suba has acquired 35 hotels across 22 new destinations in India. By 2023, the hospitality conglomerate targets to cross 3,000+ rooms.
A complete solution
Built on the airspace of a conventional railway station, The Leela Gandhinagar reflects the vision of modern India, says Jaideep Anand, Vice President and General Manager, The Leela Gandhinagar.