What are the transformations you have effected in the property?
I am privileged to have the opportunity to lead a young, enthusiastic team and work towards taking the hotel to greater heights. My focus areas at the hotel have been to a) Retain and motivate the right talent pool; b) Make Conrad Bengaluru a preferred hotel for the talent in the city so that aspiring hoteliers look forward to being associated with a brand like Conrad, and c) Focussing on our brand values. Our team members need to understand the core of our existence, which is to deliver exceptional experiences at all times.
What are the numbers as they stand today? How have they grown?
The hotel has seen tremendous growth in its first full year of operation with all the revenue streams exhibiting a healthy double-digit growth. The Bengaluru market is one of the most buoyant in the country and has remained resilient in the face of an uncertain economic outlook recently. The total hotel revenues have seen almost a 60% growth over 2018, with all segments heavily contributing to this growth. RevPar growth has again been the highest amongst hotels in the central business district, with occupancy growth of almost 75% over 2018. Food and beverage contributed approximately 46% of the total revenues this year. For Conrad Bengaluru, large-scale conferences and social celebrations are great contributors to our success. Restaurant revenues have again doubled over 2018, driven by a consistent focus on creating unique culinary experiences.
What are your major revenue streams and how have they grown?
Rooms contribute almost 50% to our revenues, followed by F&B, which contributes approximately 46% . While we remain focused on developing other revenue streams, their total contribution currently remains at 4 to 5%.
Denne historien er fra February 2020-utgaven av Hotelier India.
Start din 7-dagers gratis prøveperiode på Magzter GOLD for å få tilgang til tusenvis av utvalgte premiumhistorier og 9000+ magasiner og aviser.
Allerede abonnent ? Logg på
Denne historien er fra February 2020-utgaven av Hotelier India.
Start din 7-dagers gratis prøveperiode på Magzter GOLD for å få tilgang til tusenvis av utvalgte premiumhistorier og 9000+ magasiner og aviser.
Allerede abonnent? Logg på
The Big Fat Indian Wedding
With a slew of initiatives, hotels are ensuring that the wedding day is special for the couple as well as for the hotel's bottom line.
An Organization Of Rainmakers!!!
Rainmakers are revered for their ability to generate income (rain) for an organization by cracking deals, attracting clients/guests and holding on to them; often, for a lifetime... Revenue generation (rainmaking) is the job of everyone on the team.
Hospitality: A Rewarding Career Awaits
Delving into the roles and responsibilities that professionals in the field of hospitality can undertake in carving a rewarding career.
"India is my first baby!"
Bader Ali Habib, Regional Head of Proximity Markets, Dubai Department of Economy and Tourism, gets candid.
The Essence of Landscape Architecture
Innovative landscaping can enhance the luxury hospitality experience by enriching guest interaction with the natural world.
Teaching the Art of Tea
The first global tea artist from India, teaching the art of making and drinking fine tea, Susmita Das Gupta talks about her mission to make Indian specialty tea reach a global audience.
Feeding Profits
Food and beverage is driving revenues in hospitality in novel ways as hotels innovate with new-age experiences.
Acing the Revenue Game
Hotels are looking at new avenues to generate revenues that go beyond rooms and food.
The Power of Predictive Maintenance
A strategic approach to enable Indian hotels to become leaders in sustainable hospitality.
Shaping a Sustainable FUTURE
To mark the occasion of World Environment Day this month, we find out how the hospitality industry is paving the way for a greener, healthier tomorrow...
