As if the blow dealt from the pandemic was not hard enough, hotels are dealing with a growing threat from cybercriminals. This data leakage could damage their reputation in addition to causing serious financial damage. Guests would hesitate re-visiting hotels that failed to protect sensitive information including their names, surnames, ID numbers, credit card information and addresses.
According to a recent Akamai report, the hospitality, travel and retail sectors are being bombarded with malicious cyberattacks. 63 billion credential stuffing and four billion web application attacks took place in these industries in the past two years. Cybercriminals especially tap loyalty programmes, which are a potential goldmine for them.
“Some top loyalty programmes targeted require nothing more than a mobile number and a numeric password, while others rely on easily obtained information as a means of authentication. There is an urgent need for better identity controls and countermeasures to prevent attacks against APIs and server resources,” said Steve Ragan, Akamai Security Researcher and report’s author.
This April, the Mira Bhayandar-Vasai Virar crime unit busted a pan-India online racket, involving booking of suites in five-star hotels. The criminals used stolen data of credit cards, which they sourced from the darknet.
According to Munish Pande, IT Head, Roseate Hotels & Resorts, the pandemic has presented unscrupulous cyber criminals and state actors with a new and topical leverage to increase the profitability of successfully exploiting their targets through fear and misinformation. “Thousands of new potentially suspicious domains are created daily and there has been a large shift towards phishing campaigns exploiting the public’s thirst for information related to the pandemic,” he noted.
Denne historien er fra May 2021-utgaven av Hotelier India.
Start din 7-dagers gratis prøveperiode på Magzter GOLD for å få tilgang til tusenvis av utvalgte premiumhistorier og 9000+ magasiner og aviser.
Allerede abonnent ? Logg på
Denne historien er fra May 2021-utgaven av Hotelier India.
Start din 7-dagers gratis prøveperiode på Magzter GOLD for å få tilgang til tusenvis av utvalgte premiumhistorier og 9000+ magasiner og aviser.
Allerede abonnent? Logg på
The Big Fat Indian Wedding
With a slew of initiatives, hotels are ensuring that the wedding day is special for the couple as well as for the hotel's bottom line.
An Organization Of Rainmakers!!!
Rainmakers are revered for their ability to generate income (rain) for an organization by cracking deals, attracting clients/guests and holding on to them; often, for a lifetime... Revenue generation (rainmaking) is the job of everyone on the team.
Hospitality: A Rewarding Career Awaits
Delving into the roles and responsibilities that professionals in the field of hospitality can undertake in carving a rewarding career.
"India is my first baby!"
Bader Ali Habib, Regional Head of Proximity Markets, Dubai Department of Economy and Tourism, gets candid.
The Essence of Landscape Architecture
Innovative landscaping can enhance the luxury hospitality experience by enriching guest interaction with the natural world.
Teaching the Art of Tea
The first global tea artist from India, teaching the art of making and drinking fine tea, Susmita Das Gupta talks about her mission to make Indian specialty tea reach a global audience.
Feeding Profits
Food and beverage is driving revenues in hospitality in novel ways as hotels innovate with new-age experiences.
Acing the Revenue Game
Hotels are looking at new avenues to generate revenues that go beyond rooms and food.
The Power of Predictive Maintenance
A strategic approach to enable Indian hotels to become leaders in sustainable hospitality.
Shaping a Sustainable FUTURE
To mark the occasion of World Environment Day this month, we find out how the hospitality industry is paving the way for a greener, healthier tomorrow...