Increasing Productivity Through Rejection Control

Through this case study, Narayan Joglekar offers practical tips to prevent rejection and improve productivity

Sir, I talked to Lobo and explained this job to him at least three times but still he spoiled it. What could I do? ” Satish Deshmukh, my Assistant Engineer, was talking with frustration. I was working as Manager-In-Charge of a large tool room (tool manufacturing) department. The job lying on my table was an essential and intricate part (punch) of an important press tool. This press tool was supplying some essential components for the assembly. The earlier press tool was worn out and broken and the assembly would stop from next week onwards in its absence. I was just gazing in vain at the spoiled job with resentment. “Satish, tell me one thing, what is it that you actually told to this worker three times?” Satish first did not understand the question. Rather he did not expect such a simple but pointed question.