Customer Centric Vision

Bank Sohar was the proud recipient of the AIWA Award for Excellence in Corporate Leadership, a befitting accolade for its decade long success in the banking sector in Oman

Over the past decade, Bank Sohar has emerged as one of Oman’s leading financial institutions, identifying emerging trends and exceeding customer expectations on every step of the way. Offering a total lifecycle approach to retail and corporate clients, including the growing SME sector, Bank Sohar provides a comprehensive and flexible range of products and services while adhering to the highest standards of integrity.

Bank Sohar has witnessed steady growth establishing itself as one of the most prominent banks in the country. As a matter of fact, the bank’s assets, since inception, have grown by a compounded annual growth rate (CAGR) of approximately 20 per cent. More recently, the bank also reported a 31.24 per cent growth in net profit for the six months period ended June 30, 2017 compared to the same period last year.

Bank Sohar’s strategies, customer and community focused approach, and financial strength have earned countless awards and recognitions over these past ten years. These range from excellence in performance, products and service quality, customer service, social media, and Corporate Social Responsibility (CSR), each of which serves as a testament of the bank’s commitment to uphold excellence in all its endeavours.

Satisfaction is the key

Bank Sohar’s retail banking division continues to expand its customer base with each passing year. The retail division has always placed great importance on customer experience, continuing to divert a significant portion of it’s effort towards providing customers with ease of access to conduct their banking transactions. Great emphasis is also placed on aspects of service delivery to customers, to ensure that services would always be made available to customers at their convenience and supported by the latest technology solutions.