Restaurant workers stand to benefit from fast food robots.
Many of us have already grown accustomed to seeing self-serve kiosks at fast food restaurants; placing orders on a screen with little to no human interaction. But what about buying lunch from a full-fledged robot, or seeing C-3PO in the back of your local McDonald’s flipping burgers? In restaurants like Creator in San Francisco, this is already a reality.
There is undoubtedly an appeal to the efficiency and convenience of getting your burgers from a robot— Creator sold out tickets for its first two months before opening its doors— but what does it mean for the future of fast food? Once the novelty has worn off, are Americans really ready to forego the casual small talk and friendly advice offered from human interaction for the sake of a quicker, cheaper burger? And will the role of the fast food worker be eliminated completely?
NEW OPPORTUNITIES
The truth is, many fast food robots will simply be used to take over menial, repetitive, and dangerous tasks, thus freeing up human employees to focus on customer experience rather than being hidden in the back getting splashed with grease from the fryers. In restaurants where kiosks are used for ordering, humans are readily on hand to help customers with potential glitches and to guide new users through the ordering process.
One such location is Shake Shack in New York City’s East Village. The fast food spot only accepts cards, and customers order and pay at kiosks or through their smartphones. However, human employees, known as “hospitality champs,” are available to help guide new customers through the process.
Denne historien er fra September 2018-utgaven av The BOSS Magazine.
Start din 7-dagers gratis prøveperiode på Magzter GOLD for å få tilgang til tusenvis av utvalgte premiumhistorier og 9000+ magasiner og aviser.
Allerede abonnent ? Logg på
Denne historien er fra September 2018-utgaven av The BOSS Magazine.
Start din 7-dagers gratis prøveperiode på Magzter GOLD for å få tilgang til tusenvis av utvalgte premiumhistorier og 9000+ magasiner og aviser.
Allerede abonnent? Logg på
If I Only Had a Brain-Computer Interface - These medical miracles are changing what science thought possible
These medical miracles are changing what science thought possible. As Elon Musk once noted, How much smarter are you with a phone or computer or without? You're vastly smarter, actually. You can answer any question pretty much instantly. You can remember flawlessly. Your phone can remember videos, pictures perfectly. Your phone is already an extension of you. You're already a cyborg.
What's Your Flavor?
Personalizing food with the power of Al
MAKE THE MONEY LAST
OUTLIVING OUR SAVINGS IS THE NO. 1 RETIREMENT CONCERN. THESE ARE SOME WAYS TO OVERCOME THAT.
United Site Services: Procurement Progression
With their digital evolution underway, the portable sanitation powerhouse is rethinking their approach to procurement and sourcing - and change management is just one key to its success
Natural Selections
Balancing synthetic biology with sustainable materials production
OPEN MINDS
WHAT RESCHEDULING WILL MEAN FOR MEDICINAL CANNABIS RESEARCH
it takes a village
Revolutionizing multifamily living and bolstering property profitability
COLD CONFIDENCE
FOOD INDUSTRY FAVORITE FREZ-N-STOR IS GLIDING INTO A VERY CHILL FUTURE
WHAT CAN BOTS DO FOR YOU?
The dream of an autonomous supply chain
The Ultimate Integration
Rackspace Technology is propelling the industry forward with game-changing innovations in Cloud, Data Analytics, and Artificial Intelligence