DESMOND TAY, GENERAL MANAGER OF THE SINGAPORE ISLAND COUNTRY CLUB, SEES STAFF AND MEMBERS ALIKE AS ONE BIG FAMILY.
”The Club is one of Singapore’s finest, offering golf courses and luxury relaxation for more than 50 years now. It holds a special place in the history of country clubs, not only as Singapore’s oldest, but also as the first non-racial country club in the world. Its pedigree is therefore clearly visible, and with multimillion-dollar development after multimillion-dollar development in the pipeline, the Club’s distinguished status hardly looks set to fade.
At the core of the Club’s quality, says Desmond, are its employees. Without its staff, the Club would not be able to offer its members the high level of service they have come to expect. “Over the past few years we have achieved a very stable staff force,” says Desmond. “They are happy, they are well taken care of, and in return, they are able to provide a more sincere, more committed service to all members. In turn, members appreciate the services of all our staff.”
Desmond’s philosophy is to take care of his employees, so that they will take care of members. “I want to provide comfort to all our members, so that they feel they’re at a home away from home. Club business is about providing a lifestyle, and they need to enjoy their lifestyle in this club. Their enjoyment is our priority. That is why I’ve been here for five and a half years. I still enjoy seeing this realised.”
Denne historien er fra December 2018-utgaven av The CEO Magazine Asia.
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Denne historien er fra December 2018-utgaven av The CEO Magazine Asia.
Start din 7-dagers gratis prøveperiode på Magzter GOLD for å få tilgang til tusenvis av utvalgte premiumhistorier og 9000+ magasiner og aviser.
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