Organisations not only need to set-up within themselves a quality culture and systems and processes but also need to take ownership of developing the entire supply chain and service delivery channels to ensure enterprise-wide quality excellence.
"A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him….” Golden words said by Mahatma Gandhi, so true even in this modern, digitised and ever changing world. And, there is ample evidence of organisations and economies gaining success as super powers based on their ability to focus on customers and quality.
This article explains the rising economic power of quality, it’s relevance to Indian manufacturing, and some key learnings from the Maruti Suzuki experience.
The rising economic power of Quality: A Global Perspective
According to a recently published report by Forbes Insights and ASQ — a global community of quality professionals — top executives and quality professionals see a direct connect between the success of their organisations and the continuous improvement and performance excellence initiatives. The report brings out the importance of customer experience in today’s competitive economies.
The report surveyed 1,869 senior executives and quality professionals around the world including India. There are compelling links between quality efforts and corporate performance as well as the evolving business value of quality. Thirty-six percent of enterprises surveyed said that they regard themselves as an established quality organisation while 39 percent reported that they are still developing their quality programs and 25 percent said they are struggling to implement quality in their companies.
The report finds that those industry organisations that are considered world-class and a benchmark, demonstrate the following key characteristics that set them apart from their competitors:
Denne historien er fra August 2017-utgaven av The Machinist.
Start din 7-dagers gratis prøveperiode på Magzter GOLD for å få tilgang til tusenvis av utvalgte premiumhistorier og 9000+ magasiner og aviser.
Allerede abonnent ? Logg på
Denne historien er fra August 2017-utgaven av The Machinist.
Start din 7-dagers gratis prøveperiode på Magzter GOLD for å få tilgang til tusenvis av utvalgte premiumhistorier og 9000+ magasiner og aviser.
Allerede abonnent? Logg på
THE NEW OFFICECHAIN FROM IGUS
More and more people are using height-adjustable desks for ergonomic working.
LAPP INDIA TO SHOWCASE LATEST INDUSTRIAL COMMUNICATION SOLUTIONS AT AUTOMATION EXPO 2024
LAPP India, a leading provider of cable and connectivity solutions, will be showcasing its latest Industrial Communication solutions at the upcoming Automation Expo 2024. The event will be held from 21st to 24th August 2024, at the Bombay Exhibition Centre (BEC) in Mumbai.
EXPERIENCE UPGRADED DRILLING WITH KENNAMETAL'S NEXT GENERATION DRILL FIX PRO™™
Drilling or holemaking is a metal cutting process used to produce circular holes of desired sizes, depths, quality, and tolerances via three types of drills - solid drills, modular drills, and indexable drills - each with their own unique advantages.
FROM TECH UPGRADES TO CYBER PARADES
With manufacturers embracing news age technologies such as AI, IoT, and robotics to their production processes, the need for robust cybersecurity measures has grown multi fold. Here's a study on the digital manufacturing revolution, the challenges of transitioning, the critical need for cybersecurity, and the future trends shaping the industry.
INDIA'S ELECTRONICS INDUSTRY SURGES: CHALLENGING CHINA'S DOMINANCE AMIDST SKILL DEFICITS
The success of India's foray into electronics manufacturing hinges on infrastructural and policy support, along with the availability of a proficient workforce capable of driving innovation, efficiency, and competitiveness. The article underscores the importance of addressing the skill deficit and why it is essential to fully capitalise on the sector's growth potential and ensure its longterm sustainability.
"BY FY 2025, OUR ORDER INTAKE WILL GROW BY 12-15 PER CENT"
Reshu Madan, the new CEO of Sterlite Power's Global Products and Solutions business, aims to position the company as one of the top ten global wire and cable companies. In a recent interview, he outlined plans for sustained growth, seizing emerging opportunities, expanding into export markets, and developing high-performance products. Madan also discussed the company's demerger and other plans in an interview with Nisha Shukla.
THE CRUCIAL ROLE OF TRAINING AND SUPPORT FOR EFFECTIVE METROLOGY IMPLEMENTATION
Aveen Padmaprabha, Head of Industrial Quality Solutions, Carl Zeiss India (Bangalore) Pvt. Ltd., discusses the benefits of continuous training and development in metrology and addresses common implementation mistakes.
UNLOCKING THE VALUE OF DATA-DRIVEN MANUFACTURING
The article delves into the smart manufacturing adoption in India, emphasising the crucial role of data. It also discusses how manufacturers can tackle challenges such as data silos, cultural resistance, and the digital skills gap to leverage their data fully.
IN-LINE LEAK TESTING: ADVANCED INDUSTRIAL SOLUTION FOR APPLIANCES
A look at Marposs' Dryer Heat Pump Leak Test application and how it ensures high product quality without compromising the requisite high productivity to meet market demands at production sites.
EXICOM TO ACQUIRE BUSINESS AND ASSETS OF TRITIUM
Exicom Tele-systems Limited, India’s largest electric vehicle charger manufacturer, announced that its subsidiary Exicom Power Solutions B.V. Netherlands and other step-down subsidiaries, have entered into a definitive agreement under which it will acquire business and assets of Tritium group of companies (henceforth referred to as “Tritium”), a distinguished global leader in DC fast chargers, headquartered in Australia.