First of all, congratulations on winning the 2019 Deming Prize for excellence in Total Quality Management (TQM). When did the TQM journey at ELGi start and what inspired you to undertake the same?
ELGi has an ambitious aspiration; and to achieve this, we recognized that the company needed to adopt a management philosophy that builds vertical excellence in each operating function and customer-centric horizontal excellence across the business, operations and support functions. We strongly believe in endeavoring to accomplish ordinary tasks in an extraordinary manner, and turning extraordinary ambitions into ordinary tasks; TQM has significantly enabled this vision. Our TQM journey began in 2008 and gained momentum in 2014 with the implementation of ELGi’s TQM system – the EBS (ELGi Business System), as a means to achieve ELGi’s goal of becoming the world’s second-largest air compressor manufacturer by 2027. It also helped establish a strong emphasis on customer-centricity and human resource development initiatives.
Today, we’re proud to be the first global, industrial air compressor manufacturer, to win the prestigious Deming award in over 60 years. And while the Deming prize is a milestone in our journey, I commend our employees for their continual support and focus on building excellence in TQM, across the organisation.
Winning an award of such stature cannot be possible without the active involvement of all employees. Tell us how they have contributed to this success?
Yes, it’s been an exciting journey for all our employees and a challenging one as well. Taking a step back, the key foundations of the ELGi Business System are business processes, measurement-based management and alignment of individual goals with company goals.
Denne historien er fra May 2020-utgaven av The Machinist.
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Denne historien er fra May 2020-utgaven av The Machinist.
Start din 7-dagers gratis prøveperiode på Magzter GOLD for å få tilgang til tusenvis av utvalgte premiumhistorier og 9000+ magasiner og aviser.
Allerede abonnent? Logg på
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UNVEILING THE PATH TO AI-DRIVEN MANUFACTURING EXCELLENCE IN INDIA
As the industry delves into AI and cloud computing, the article explores the many challenges and opportunities that will influence the future of Indian manufacturing.
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As small and medium enterprises SMEs) face increasing pressure to innovate and accelerate time-to-market, adopting digital transformation is crucial. Leveraging Software as a Service SaaS) offers SMEs an affordable, scalable solution to streamline operations, boost productivity, and remain competitive in today’s fast-paced market.
