While the initial reaction was incredulity and the sheer impossibility of such work models, we seem to be learning and slowly making the most of it. There are some clear negatives – how does one interact with colleagues and customer? Will we lose the personal touch in our interaction? Even a face to face conversation over a video conference is not ‘personal’ enough, and, then, the time lags, phased out conversations where replies come well after the queries. But, these are easing out slowly and our focus on making these tools work, is accelerating our ability to acclimatise quickly.
Some of the industries like consulting and IT/ITES have some experience of this because we are used to working with cross-border teams and multi-skilled task forces are often composed of professionals working from different countries. Here are some interesting learnings one could build on.
Where do we get the emotional security of a workplace?
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