Catering Services: The Unsung Hero... Now Going Places!
foodService India|November - December 2018

Catering, by definition, is the business of providing food service at a remote site or a site such as an office, factory, hotel, hospital, pub, aircraft, cruise ship, park, filming site or studio, entertainment site, or event venue – essentially any offsite venue.

KS Narayanan
Catering Services: The Unsung Hero... Now Going Places!

Long after the wedding is over, the one thing that people tend to remember is the food that was served at the wedding. The range, the taste, the quality and, of course, the service! Behind the scenes, a tireless set of specialists slog day in and day out to ensure everything goes to perfection. Many a hiccups are faced – but unknown to the guests and even the client – gets solved and the final outcome is presented in an impeccable manner. This is how the Catering sector works in the background tirelessly and delivers event after event, day in and day out.

Catering, by definition, is the business of providing food service at a remote site or a site such as a office, factory, hotel, hospital, pub, aircraft, cruise ship, park, filming site or studio, entertainment site, or event venue – essentially any offsite venue. Being an offsite service, catering brings with it its own challenges of transporting and setting up all equipment and materials and obtaining licenses to comply with food safety laws. A massive hub & spoke arrangement of manpower & material is essential to be planned and executed seamlessly.

Typically, worldwide, the Foodservice Industry, which includes Restaurants, Cafeterias and Catering, constitutes about 50% of the total foods industry. These numbers are estimates as there has been no organised survey done to get a clearer picture of the size of the Industry, the number of players and so on. The Indian catering industry is a combination of a handful of International players (mainly in Corporate catering), Regional and Local players. But very clearly, one is noticing several changes that are taking place and the Catering Industry has evolved remarkably to deliver as per the evolving requirements of the customers in a very professional manner, delivering top quality service.

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