AI in housing finance has automated processes and reduced the cost of serving customers. While AI has reduced the cost of financial services it has also made financing convenient
At the heart of its vision to build a nation of happy home owners, is DHFL’s strong technological edge, which the company is continuously sharpening through pioneering cutting-edge initiatives. DHFL believes that a seamless customer experience, which remains at the forefront of its growth strategy, can only be enabled through technological innovations that can transform the way it services customers who seek solutions towards fulfilling their homeownership dreams.
“Led by this belief, we deploy technology not only to boost our operational efficiencies, but also to create an environment in which we can nurture and realise our mission of ‘Giving India a Home’ more expeditiously, efficaciously and seamlessly. Pre-empting the unique needs of our customers, addressing the industry challenges, delivering path-breaking solutions, and ensuring total data safety are the drivers of our organisation-wide technological empowerment agenda. From infrastructure development to across-the-board digitisation, and augmentation of our data safety framework, we have rolled out a series of initiatives aimed at ensuring continuity of services and better application response at critical locations for our customers,” says Jyothirlatha B, Chief Technology Officer, DHFL.
Creating value through customised solutions
In line with its strategic charter of enabling a smooth customer experience, DHFL has rolled out several ingenuous initiatives aimed at creating an ecosystem that is crafted to offer customised products and solutions in the most seamless of ways. Utilisation of effective solutions is central to this approach, which seeks to enable quicker automated credit decisioning, straight-through processing at higher efficiencies and lower processing times.
Denne historien er fra November 2018-utgaven av Express Computer.
Start din 7-dagers gratis prøveperiode på Magzter GOLD for å få tilgang til tusenvis av utvalgte premiumhistorier og 9000+ magasiner og aviser.
Allerede abonnent ? Logg på
Denne historien er fra November 2018-utgaven av Express Computer.
Start din 7-dagers gratis prøveperiode på Magzter GOLD for å få tilgang til tusenvis av utvalgte premiumhistorier og 9000+ magasiner og aviser.
Allerede abonnent? Logg på
How Big Basket Is Leveraging Emerging Tech For Streamlining Delivery
A perfect combination of focused strategy, market knowhow, customer centricity, and most importantly, the right technology, has led to Big Basket's dominance in online grocery space
Technology raising the bar in higher education
From app-based learning to virtual classrooms and from AI to analytics, the higher education industry in India is driven by increasing technology adoption
Speaking about the EDGE
BY ESTABLISHING IT deployments for cloud-based services in edge data centres located in localised areas or communities, IT resources are effectively brought closer to end users and devices
REDEFINING DATA CENTRES
A look at how some of India's leading organisations are heralding transformational changes in their data centre operations
Need to define outcomes before making data centre software defined
THERE IS A NEED to clearly define the outcomes from adopting the software defined concept; a necessary mechanism to regularly review and revise the outcomes should also be built, says Manoj Gautam, VP - IT Infrastructure Service, Maruti Suzuki India
ICICI Bank: Unique distinction of a platinum rated green data centre
PROVIDING A MAJOR impetus to CII- Indian Green Building Council's (IGBC) efforts in greening of Indian data centres, ICICI Bank Data Centre in Hyderabad has gained the unique distinction of becoming India’s first Platinum rated project under IGBC Green Data Centre Rating System
Data centre rationalises computing resources at Titan Company
TITAN HOSTS A complex IT architecture. The data centre team has been trained by the OEMs to run the software-defined infrastructure, says Krishnan Venkateswaran, Chief Digital and Information Officer, Titan Company
Bajaj Housing Finance goes with 100% cloud architecture
BAJAJ HOUSING FINANCE has moved the entire enterprise IT ecosystem 100 per cent on public cloud, leading to flexible architecture for its business applications, data warehousing and analytics, which is high performing, rapidly scalable and secure
The top barriers financial institutions face in their race to digital transformation
WHY ARE DIGITAL business transformations failing to deliver value? Low double digit percentage of IT leaders have seen sustained performance improvement from transformation efforts, and are successful at sustaining change
Mercedes-Benz banks on digital initiatives for competitive advantage
MERCEDES BELIEVES THAT CONNECTED, Autonomous, Shared and Services, Electric (CASE)are the four concepts that will shape the future of driving. While design has been a fancy for Mercedes, tech and IT is as significant. And if touch controls seem too tedious to operate then the company now brings out gesture control
