The awards, entirely nominated and voted for by scientists, validate IDT’s continued efforts to support scientists at every stage of their research journey
IN RECOGNITION of its dedication to advocating for customers, Integrated DNA Technologies (IDT), has won Life Science Industry Award for Best Overall Customer Experience, as well as a Gold award for Most Useful Website. The awards— entirely nominated and voted for by scientists—validate IDT’s continued efforts to support scientists at every stage of their research journey. Customers particularly appreciate the company’s personalised, easy, and effective human interactions at every touchpoint - anyone contacting IDT can expect to be helped efficiently by a customer service representative.
The Life Science Industry Awards recognise innovative life science suppliers that help to advance biological research and drug discovery - and that scientists consider best-in-class. 2,000 scientists worldwide participated in the nomination and voting for the 2018 awards, with the winners announced at the end of last year.
IDT topped competition from other respected companies to be announced the winner of the Best Overall Customer Experience category—signifying a highly elevated level of customer satisfaction and appreciation— an enormous achievement. Craig Overpeck, CEO of awardorganiser BioInformatics, elaborated, “IDT has achieved an enviable position of exceeding its customers’ expectations at every touchpoint of the customer journey.”
Denne historien er fra February 16-28, 2019-utgaven av Express Pharma.
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Denne historien er fra February 16-28, 2019-utgaven av Express Pharma.
Start din 7-dagers gratis prøveperiode på Magzter GOLD for å få tilgang til tusenvis av utvalgte premiumhistorier og 9000+ magasiner og aviser.
Allerede abonnent? Logg på
Indian pharma industry: Urgent need for action in the manufacturing sector
Dr Ajay Babu Pazhayattil, President of cGMPWorld, offers invaluable insights from FDA Form 483 observations issued to Indian pharma facilities, shedding light on the industry's critical challenges today. His analysis provides immediate and practical plans to minimise regulatory compliance risks. These measures will help reinforce the Indian industry's commitment to supplying the much-needed lifesaving drug products for the regulated US market
Nutraceutical M&As: How strategic mergers are shaping the health and wellness market
The nutraceutical industry has seen a surge in M&A activity over the past three years as companies pursue strategic acquisitions to strengthen market positions, diversify offerings, and drive innovation. Sudhindran N, GM - Corporate Affairs, Nutrify Today explores key trends, motivations, notable deals, and future growth prospects shaping the industry
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As the pharma landscape evolves, data analytics will be at the forefront of drug discovery and development, transforming traditional methods. By leveraging data-driven insights, companies can expedite R&D, optimise clinical trials, and personalise treatments, bringing life-saving therapies to market more efficiently, explains Biju Davis, SVP, Engineering, Model N
Strengthening our presence within APAC through increased penetration is a key focus
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Responsible Sourcing and Manufacturing: Growing towards a sustainable future with Lonza
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Powerful Process Control with IND500x Weighing Indicators
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Reshaping pharma safety with active packaging innovations
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Optimising cloud provisioning for pharmaceutical compliance and operational excellence
Suresh Perikala, Senior Engineering Lead - DevOps and Cloud Engineering Practice, Altimetrik
Optimising spend, maximising growth
Express Pharma, in partnership with IPA and CHEMEXCIL, powered by SAP, recently organised a thought leadership conclave on 'Reimagining spend management and supply chain' where cross functional experts explored strategies to drive value through supply chain transformation
Towards a healthier, more equitable and innovative Indian healthcare sector
Rishabh Bindlish, MD & Partner, Co-leads Boston Consulting Group Healthcare practice in India and Ayushi Shukla, Senior Knowledge Analyst, BCG highlight that the government needs to pave the way for a healthier, more equitable future with strategic investments and policy reforms
