It’s a while since we last chatted – what have you been busy with?
It’s been almost three years – how time flies! Things have changed a lot since we last spoke. SkinFitness is now a mature business and part of the fabric here in Singapore. It’s such a delight to offer a service that so many expats enjoy. We have a wonderful client base that I’m grateful for; it really has been an awesome experience.
Has anything changed with the salon since it opened?
Yes! When we originally established SkinFitness, the plan was to open several locations both here in Singapore and across Southeast Asia. However, throughout the process of operating the business we stumbled across a much bigger problem to solve and took quite a different turn.
I always knew that being a small business owner was going to be hard work and would require spinning a lot of plates. One thing we underestimated was just how difficult it was to set up the technology we needed to run the business. For SkinFitness alone, we needed a website, online bookings, client forms for skin consultations, a point-of-sale system, a loyalty programme, gift cards, customer relationship management (CRM), an email campaign builder, employee scheduling, reporting, digital screens and more.
In fact, when we first started, we were using 12 different SaaS (Software as a Service) products to operate the business successfully, which was nuts!
Denne historien er fra May 2021-utgaven av EL Singapore.
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Denne historien er fra May 2021-utgaven av EL Singapore.
Start din 7-dagers gratis prøveperiode på Magzter GOLD for å få tilgang til tusenvis av utvalgte premiumhistorier og 9000+ magasiner og aviser.
Allerede abonnent? Logg på
6 Ways To A Super Smile!
Aesthete Smilestudio has an experienced team of dentists who provide a comprehensive range of services that meet the individual needs of each patient. Here's their advice on how to achieve an amazing smile - and the health benefits that can follow.
Pain and Shine
It was the usual Singaporean day, with a bright, sunny sky and not a cloud in sight. And, also in typical fashion, the world suddenly turned dark as the heavens opened.
SuccessTUT Yet Stressed?
How are you, really? According to a study by the Institute of Mental Health, one in seven people in Singapore has experienced a mental disorder in their lifetime.
Empowering amily & Child
As parents and caregivers diligently seek out therapeutic care for a child, they too may need support. DR BRIAN and CHLOE BENJAMIN of Benjamin Psychological & Therapeutic Services (Benjamin PTS) share how both parents and children can thrive.
CARING FOR A CURVED SPINE
Physiotherapist HAN YEN has a special interest in helping people who suffer from scoliosis. Here she tells us more about the symptoms, causes and treatments she uses to ease the condition.
Why We Love This Holland V Salon
Holland Village is dotted with great salons, but The Hair Lounge stands out for offering not only super chic haircuts and colour but top-notch service that turns every visit into a treat. In fact, some of us here at EL have been going there for years!
A Spa scape
If you love to unwind with some pampering in a luxurious spa, this one could be for you! We head to one of our favourites here in Singapore.
Lookin' Sharp!
Gents, up your suave factor with a perfectly fitted bespoke suit from one of these four top tailors in Singapore. There's something for the ladies too!
Looking for a Push Present?
Buying jewellery as a push present has become popular recently. These gifts, often given by partners to new mums, are tokens of appreciation and reminders of the journey of bringing new life into the world.
East Coast Chic
With its green parks, glistening water and charming cafés, Singapore's East Coast is all about laidback tropical vibes. Here, KARA BENSLEY of Joo Chiat boutique The Wyld Shop styles two fabulous outfits-of-theday (OOTD) that will see you through exploring the best spots in the neighbourhood - and all around Singapore - in style!