Current situation is accelerating shift to digital business models
THE WEEK|August 16, 2020
New Jersey-based Cognizant Technology Solutions is one of the largest IT services companies in India.
ABHINAV SINGH
Current situation is accelerating shift to digital business models

After a decade of rapid growth, the company underwent large scale restructuring recently. The company had a dream run under CEO and co-founder Francisco D’Souza, from whom Brian Humphries took over last year. In the short period at the wheel, Humphries has focused on giving the company a strategic direction. In an exclusive interaction with THE WEEK, he talked about the restructuring and the growth challenges. Excerpts:

Q/There have been several high profile exits from Cognizant of late.

A/We are focused on returning Cognizant to its position as the IT services industry bellwether. To achieve this, we need a combination of Cognizant veterans and newcomers who can bring in fresh perspectives to our business. That is why I have sought to create a senior leadership team that balances internal promotions with external hires. We decided recently to hire a more senior Indian MD who will join our executive committee. A comprehensive search is under way, and it has seen a lot of interest.

Q/What kind of challenges does Cognizant see in the current business scenario and how do you see things shaping up in the future?

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