Recognising the growing demand for air cargo, airlines are looking at cargo General Sales and Service Agents (GSSAs) to help them capture as much of a market share as possible. Accordingly, it’s time for GSSAs to improve their value proposition by integrating more and more technology into its operations and enhancing customer-centricity.
Cargo is a very special product that needs human intervention to move it around the globe. It is not possible for the airline to be present in every part of the world. Ergo, they rely on the agents to manage the logistics of air cargo – General Sales and Service Agents (GSSAs). They provide local market knowledge and market contacts to the airlines. They bring down the airlines costs for cargo activities.
Given the current scenario of growing demand for air cargo, it is becoming increasingly important for airlines to capture as much of a market share as possible in order to increase revenue and maximise profitability. Accordingly, recognising the revenue generating potential of an efficient cargo department, experienced airlines have transformed this sideline operation into a vital component of their business strategy. The success of an air cargo operation can be impacted by a number of factors – better definition of products and pricing, adequate, accurate, and timely data, and better understanding of capacities, demand, and customer behaviour. GSSAs are assisting the airlines to meet all these factors and keep their cargo business profitable.
Analysing evolving needs of airline partners, Stephen dawkins, chief operating officer, Air Logistics Group, said, “There will be continued requirements from airline customers to provide additional services be it fiscal, sales, or operationally from professional GSSA companies and Air Logistics’ innovative approach allows its airline partners to take advantage of a variety of solutions, from turn-key Total Cargo Management to local sales in niche markets.” Air Logistics Group represents a wide range of carriers across its worldwide network. They currently have a comprehensive global network of 81 fully owned offices spanning 48 countries.
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Denne historien er fra August 2017-utgaven av The Stat Trade Times.
Start din 7-dagers gratis prøveperiode på Magzter GOLD for å få tilgang til tusenvis av utvalgte premiumhistorier og 9000+ magasiner og aviser.
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AVIATION INDUSTRY: FUELING THE FUTURE WITH SUSTAINABILITY
Following rising concerns about climate change and the urgent need to reduce greenhouse gas emissions, the aviation industry is building a well-established strategy for sustainability. Thanks to technological advancements, innovative practices, and a strong commitment to environmental stewardship, sustainable aviation is emerging as the path to a greener future.
WHO IS CHANGING THE GAME FOR AIR CARGO?
Up until five years ago, the air cargo industry was considered less digitally mature than other sectors marked by rigid legacy systems. But with the onset of Industry 4.0, innovation is on every business manager’s agenda and exciting changes are transforming this industry. Also, as consumer habits change and customer expectations grow, clients demand end-to-end visibility of their delivery. With emerging technologies like Blockchain, Artificial Intelligence and IATA’s initiatives One Record and Interactive Cargo, technology is definitely making changes to efficiency.
WAITING TO BE FILLED AIR CARGO CONTINUES TO BE IN THE DOLDRUMS
Global air cargo industry continues to suffer across all regions and the demand decline experienced in 2019 is the steepest drop since 2009 during the global financial crisis. Airline association IATA predicts that air cargo demand will increase by two percent in 2020; however there are several ifs and buts for the industry to get back to growth momentum.
TRADE WAR ADDS CANADIAN FLAVOUR INTO CHINESE CUISINE
The surging lobster business in Canada built on the trade war between the US and China shows the capability of Nova Scotia in addressing the supply chain issues of stakeholders, at a time when China demanded more lobster than the province exported earlier. By exporting around 22 tonnes from January-October 2019, one of the three maritime provinces of Canada is confident to face the aftermath if trade war ends, by foraying into new markets.
INDUSTRY RISES AGAINST DANGERS OF ROGUE LITHIUM SHIPMENTS
As the threat of mis-declared or ill-packaged shipments carrying lithium batteries looms large, the aviation industry is joining forces to fight the menace. As e-commerce and demand for cleaner technology grows, the demand for lithium batteries is also seeing an upward trend. It’s time this industry affair got more attention to make aviation safer.
GECAS, IAI Launch The B777 Freighter Conversion Programme, Freighter To Enter Service In 2022
GECAS and Israel Aerospace Industries (IAI) have launched the Boeing 777-300ER freighter conversion programme.
From Booking Middlemen To Strategic Partner
Founded in the united kingdom in 1994, Air Logistics Group (ALG) has developed significantly from the traditional ‘general sales agent’ to a strategic partner offering the highest level of value added services to its airline and forwarding partners. As ALG completes 25 years, Stephen Dawkins, founder & chief executive officer of ALG, speaks to Reji John, about many more exciting years ahead providing airlines and forwarders with a reputable, financially sound partnership that can deliver in terms of revenue, network coverage, digitalisation and manpower. Edited excerpts.
FLA-PLA 2019 Call For Embracing Technology, Sustainability, Better Infrastructure
Sustainability and need for collaboration dominated the narrative of the latest Flower & Perishable Logistics Africa conferences in Nairobi, Kenya. Attendees discussed the importance of infrastructure development, exploring new markets, and looking beyond the traditional avenues.
Raising The Stakes On Perishable Logistics
When dealing with fresh produce and other food items intended for human consumption, there is no wiggle room when it comes to freshness and quality. For the food to reach one’s plate, there is a lot that happens along the way – this includes harvesting crops at the right time, maintaining proper temperatures, and of course, on-time delivery from farm to fork. As consumption patterns change, regulations vary, customer expectations rise, industry players are converging to create a seamless supply chain.
Connecting Intelligently For Cargo Mobility
The air freight industry, which has remained traditional in its processes and business models for a very long time has seen a perceptible shift on the back of advances both in operation and information technology in the last few years. For the industry to work more efficiently, the supply chain needs to generate a constant stream of data that can be collected, analysed and used to optimise productivity.
