Crash repair process in turmoil
Autocar UK|February 22, 2023
Repairable cars are being written off due to supply-chain issues and hire-car costs
JOHN EVANS
Crash repair process in turmoil

Weeks after motor insurers were told not to undervalue cars when settling claims (see story below), some firms are being accused of writing off cars that until recently they might have repaired.

The issue concerns motorists involved in an accident that wasn’t their fault, known as a non-fault accident. In such a case, a driver can ask for a credit-hire car to use while their own vehicle is repaired. Unlike a basic courtesy car, a credit-hire car can be a model similar to the insured driver’s vehicle. This makes it more expensive, a cost that’s borne by the other driver’s insurer, assuming it accepts liability.

Rates agreed by most credithire companies have increased due to what they describe as “headwinds in the motor supply chain”, now ranging from £36 per day for a Citroën C1 to £450 per day for a Mercedes-AMG GT S. Companies that set their own rates can charge up to four times as much.

Denne historien er fra February 22, 2023-utgaven av Autocar UK.

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Denne historien er fra February 22, 2023-utgaven av Autocar UK.

Start din 7-dagers gratis prøveperiode på Magzter GOLD for å få tilgang til tusenvis av utvalgte premiumhistorier og 9000+ magasiner og aviser.

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