Bank of Ireland, a part of Bank of Ireland Group, and a commercial and merchandizing bank, is the largest and oldest bank in Ireland.
Headquartered in Dublin, it is one of the Big Four Irish banks and is serving 2 million consumer and business customers offering digital, branch and phone banking channels. It has some 9000 employees and its net income in 2022 stood at €1345 million.
The bank has a strong technology foundation today, having understood well in time the crucial role of technology in reducing costs, in becoming more efficient, and in growing the business by offering customers exactly what they are looking for.
The bank has been able to achieve a lot of cost reduction by being more efficient - like a customer can open a current account on a mobile phone in just 6 minutes. One of the bank's unique products is insurance wallets and more than half of the general insurance business is done through these wallets.
FULLY TECH-EQUIPPED
The bank today has everything that a digital system of banking requires - AI, cloud, big data and APIs. It could create an agile environment to manage data using the cloud. Al is expeditiously used to reduce costs. It also considers cloud, AI, data and APIs as the 4 basic pillars of its forwardlooking banking strategy.
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Denne historien er fra April 2023-utgaven av Banking Frontiers.
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Swedbank leverages data to the hilt
Sweden's Swedbank takes innovation to a different level by collaborating with other competing banks:
Digitization is for customer satisfaction, says Argenta Bank
Belgium's Argenta Bank has designed its digitization efforts to enhance customer experience:
Speed, Safety, Compliance
Brijesh Samantaray, Co-founder, Propelld shares the current trends in the education loans how the company is leveraging technology:
Unique methods in fraud perpetration
When we look at some of the very serious frauds that had taken place in the financial realm, it is evident that the perpetrators are somewhat ingenious:
NBFCs: Elevating Organizational IQ
What is more important than hiring smart people is raising organizational IQ. This topic was discussed in depth in a panel discussion at NBFC's Tomorrow conclave organized by Banking Frontiers. Edited excerpts:
Trustful Transformation
Transformation is no longer only about growth & efficiency. It involves aspects like compliance, security and explainability that are impacting NBFCs. These issues are explored in this panel at NBFC's Tomorrow:
CEO Panel: Connecting Traditional Wisdom with Modern Intelligence
Banking Frontiers organized its annual NBFC Conclave titled NBFC's Tomorrow in August 2024 at Mumbai. Highlights of the first panel discussion:
NBFCs EXPERIENTIAL EVOLUTION, TRUSTWORTHY TRANSFORMATION
Banking Frontiers organized NBFC's Tomorrow, its annual NBFC Conclave, in Mumbai on August 21. The program comprised panel discussions on 5 upcoming opportunities for the NBFC sector, along with presentations, fireside chats and a keynote address. Edited excerpts from the conclave:
Smart ATMs - an indication of a resurgence
Smart ATMs can be the future way of how one may be interacting with a bank and doing transactions:
Personalization scores with HNWI & YP
Ghulam Haidar Rasooli, Chief Financial Officer at Afghanistan based Ghazanfar Bank, reveals the impact of personalization and future roadmap: