The Bank of East Asia, or BEA, of Hong Kong has a unique standing. It is one of the 2 family-run banks in Hong Kong. Though a public banking and financial services company, which is the largest independent local bank, it continues to be managed by the illustrious Li family. Intended as an institution to serve local Hong Kong citizens and businesses, it is today one of the most influential local Hong Kong banks with branches across Chinese Mainland, Taiwan, Singapore, the US and the UK. It caters to the financial needs of both retail customers and corporate entities.
Like other global banks that are operating in Hong Kong, BEA too has a solid digital infrastructure even while it says its digital transformation journey is still on. It considers customer experience as the ultimate test of competence and has adopted several innovative technologies like the cloud.
MEABASE PLATFORM
What has been unique about its digital metamorphosis has been the creation of a centralized digital data platform called Metabase, which was launched in 2022 on Google Cloud. Metabase supports reporting, analytics and prediction and helps the bank to be compliant with the strictest of security standards in the banking industry.
Denne historien er fra June 2024-utgaven av Banking Frontiers.
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Denne historien er fra June 2024-utgaven av Banking Frontiers.
Start din 7-dagers gratis prøveperiode på Magzter GOLD for å få tilgang til tusenvis av utvalgte premiumhistorier og 9000+ magasiner og aviser.
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Swedbank leverages data to the hilt
Sweden's Swedbank takes innovation to a different level by collaborating with other competing banks:
Digitization is for customer satisfaction, says Argenta Bank
Belgium's Argenta Bank has designed its digitization efforts to enhance customer experience:
Speed, Safety, Compliance
Brijesh Samantaray, Co-founder, Propelld shares the current trends in the education loans how the company is leveraging technology:
Unique methods in fraud perpetration
When we look at some of the very serious frauds that had taken place in the financial realm, it is evident that the perpetrators are somewhat ingenious:
NBFCs: Elevating Organizational IQ
What is more important than hiring smart people is raising organizational IQ. This topic was discussed in depth in a panel discussion at NBFC's Tomorrow conclave organized by Banking Frontiers. Edited excerpts:
Trustful Transformation
Transformation is no longer only about growth & efficiency. It involves aspects like compliance, security and explainability that are impacting NBFCs. These issues are explored in this panel at NBFC's Tomorrow:
CEO Panel: Connecting Traditional Wisdom with Modern Intelligence
Banking Frontiers organized its annual NBFC Conclave titled NBFC's Tomorrow in August 2024 at Mumbai. Highlights of the first panel discussion:
NBFCs EXPERIENTIAL EVOLUTION, TRUSTWORTHY TRANSFORMATION
Banking Frontiers organized NBFC's Tomorrow, its annual NBFC Conclave, in Mumbai on August 21. The program comprised panel discussions on 5 upcoming opportunities for the NBFC sector, along with presentations, fireside chats and a keynote address. Edited excerpts from the conclave:
Smart ATMs - an indication of a resurgence
Smart ATMs can be the future way of how one may be interacting with a bank and doing transactions:
Personalization scores with HNWI & YP
Ghulam Haidar Rasooli, Chief Financial Officer at Afghanistan based Ghazanfar Bank, reveals the impact of personalization and future roadmap: