Ravi Lalwani: What are the top 3 areas where you will personally focus upon?
Manish Shah: We are very bullish about the growth of MSMEs over the next few years, and that is the reason behind we have also launched Nirmaan, an online platform that provides a holistic suite of services to MSMEs. It is not just lending, we have also tied up with third party providers to help with growing their business, incorporation, insurance, marketplaces, etc.
For housing finance, I am focussed on improving customer delight in an efficient manner. Buying a home is an emotional and overwhelming process for most of us, so I am constantly thinking about how we at Godrej Capital can make it more stress-free for customers. Flexibility in lending plays a big part in making that happen.
I have immense respect for hardworking, talented individuals who are willing to dive into their work. Our culture of ability and high performance has been acknowledged through the Great Place to Work award, and we are looking forward to making Godrej Capital a rewarding place for growth and success.
Name 3 areas in which you confidently consider yourself as an expert. How did you gain that expertise?
Denne historien er fra September 2023-utgaven av Banking Frontiers.
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Denne historien er fra September 2023-utgaven av Banking Frontiers.
Start din 7-dagers gratis prøveperiode på Magzter GOLD for å få tilgang til tusenvis av utvalgte premiumhistorier og 9000+ magasiner og aviser.
Allerede abonnent? Logg på
Swedbank leverages data to the hilt
Sweden's Swedbank takes innovation to a different level by collaborating with other competing banks:
Digitization is for customer satisfaction, says Argenta Bank
Belgium's Argenta Bank has designed its digitization efforts to enhance customer experience:
Speed, Safety, Compliance
Brijesh Samantaray, Co-founder, Propelld shares the current trends in the education loans how the company is leveraging technology:
Unique methods in fraud perpetration
When we look at some of the very serious frauds that had taken place in the financial realm, it is evident that the perpetrators are somewhat ingenious:
NBFCs: Elevating Organizational IQ
What is more important than hiring smart people is raising organizational IQ. This topic was discussed in depth in a panel discussion at NBFC's Tomorrow conclave organized by Banking Frontiers. Edited excerpts:
Trustful Transformation
Transformation is no longer only about growth & efficiency. It involves aspects like compliance, security and explainability that are impacting NBFCs. These issues are explored in this panel at NBFC's Tomorrow:
CEO Panel: Connecting Traditional Wisdom with Modern Intelligence
Banking Frontiers organized its annual NBFC Conclave titled NBFC's Tomorrow in August 2024 at Mumbai. Highlights of the first panel discussion:
NBFCs EXPERIENTIAL EVOLUTION, TRUSTWORTHY TRANSFORMATION
Banking Frontiers organized NBFC's Tomorrow, its annual NBFC Conclave, in Mumbai on August 21. The program comprised panel discussions on 5 upcoming opportunities for the NBFC sector, along with presentations, fireside chats and a keynote address. Edited excerpts from the conclave:
Smart ATMs - an indication of a resurgence
Smart ATMs can be the future way of how one may be interacting with a bank and doing transactions:
Personalization scores with HNWI & YP
Ghulam Haidar Rasooli, Chief Financial Officer at Afghanistan based Ghazanfar Bank, reveals the impact of personalization and future roadmap: