Ask any frequent flyer in India which innovation has made their lives easier in recent times, and a majority is likely to mention Digi Yatra. For travellers on domestic flights, this service based on facial recognition eliminates the need to carry a copy of the boarding pass and show their ID at the airport. The organisation behind this service is Digi Yatra Foundation, helmed by CEO Suresh Khadakbhavi. An electronics & communication engineer by training who had a 15-year-plus stint with Bangalore International Airport Ltd, the 55-year-old says the service is still in the process of scaling up. In an interview with Business Today's Tech Editor Aayush Ailawadi, Khadakbhavi talks about the technology, privacy, the foundation's structure, and the way ahead. Edited excerpts:
Q: Could you walk us through how Digi Yatra's technology works and how it's going to make things more seamless in the future?
A: Let me walk you through how we approached things when we were in the conceptual stages. We were thinking about the ideal passenger experience. We chose a scenario with a lady travelling with two young children. Kids can be unruly and imagine going through a manual process. This lady would have a trolley with bags; she may even be overwhelmed. On top of that, she has three travel documents and three ID cards to manage while walking and showing them all to get validated manually. Then she has to go through the process with her unruly kids. So, we designed the process around this persona.
In Digi Yatra, this lady can sit comfortably on the couch [at home], watching TV, and upload her ID card and that of her children's (there's a guardianship programme with rules) and finally share their boarding passes. Then, when she reaches the airport, she doesn't have to show a single document. All she has to do is manage the kids and get them to go first, then she goes through. It's a seamless process.
Denne historien er fra July 07, 2024-utgaven av Business Today India.
Start din 7-dagers gratis prøveperiode på Magzter GOLD for å få tilgang til tusenvis av utvalgte premiumhistorier og 9000+ magasiner og aviser.
Allerede abonnent ? Logg på
Denne historien er fra July 07, 2024-utgaven av Business Today India.
Start din 7-dagers gratis prøveperiode på Magzter GOLD for å få tilgang til tusenvis av utvalgte premiumhistorier og 9000+ magasiner og aviser.
Allerede abonnent? Logg på
"Moving to cloud helped us grow❞
What was the problem you were grappling with?
She's Got Time
MORE WOMEN ARE BECOMING WATCH CONNOISSEURS, SEEKING OUT BOTH JEWELLED AND TECHNICAL WATCHES FOR THEIR STYLE AND CRAFTSMANSHIP
RISING STAR
PARUL GULATI IS a name that's been steadily gaining prominence in the Indian entertainment industry after she appeared on season 2 of Shark Tank in 2023. She has become a multifaceted personality who effortlessly transitions between acting and entrepreneurship.
Building on a Legacy
WHEN ZAHABIYA KHORAKIWALA stepped into her role as Managing Director of Wockhardt Hospitals over a decade ago, she confronted formidable challenges that have since turned into achievements.
LEADER IN INNOVATION
AS FEDEX'S PRESIDENT (Middle East, Indian subcontinent and Africa), Kami Viswanathan has a lot on her plate.
WAITING IN THE WINGS
Here are those who missed out as they have not yet completed a year in office; they'll be strong contenders in 2025
A DECENT PROPOSAL
IN TODAY'S WORLD OF TRYING TO CREATE AN EQUITABLE SPACE, BOTH MEN AND WOMEN CONTRIBUTE TO THEIR HOUSEHOLDS. WOMEN ARE ENCOURAGED TO HAVE THEIR OWN SAVINGS POOL AND INVESTMENT ROUTINE. GIVEN THIS, HOW SHOULD FUTURE BRIDES APPROACH FINANCIAL PLANNING?
Women and the STEM Bias
EMPOWERING WOMEN IN STEM WILL NOT ONLY BENEFIT INDIVIDUALS, BUT ALSO STRENGTHEN THE ENTIRE INDUSTRY, DRIVING INNOVATION AND PROGRESS.
ROCKET WOMEN
WOMEN IN INDIA ARE NOT ONLY VENTURING INTO SPACE BUT ARE ALSO STARTING TO SPEARHEAD THE COUNTRY'S EFFORTS IN THE GLOBAL SPACE RACE.
ONE STEP FORWARD
THE NUMBER OF WOMEN INDEPENDENT DIRECTORS IS GROWING STEADILY, BUT IT'S A LONG WAY FROM GENDER PARITY. MUCH MORE NEEDS TO BE DONE TO BREAK THE GLASS CEILING IN BOARDROOMS.
