Ask any frequent flyer in India which innovation has made their lives easier in recent times, and a majority is likely to mention Digi Yatra. For travellers on domestic flights, this service based on facial recognition eliminates the need to carry a copy of the boarding pass and show their ID at the airport. The organisation behind this service is Digi Yatra Foundation, helmed by CEO Suresh Khadakbhavi. An electronics & communication engineer by training who had a 15-year-plus stint with Bangalore International Airport Ltd, the 55-year-old says the service is still in the process of scaling up. In an interview with Business Today's Tech Editor Aayush Ailawadi, Khadakbhavi talks about the technology, privacy, the foundation's structure, and the way ahead. Edited excerpts:
Q: Could you walk us through how Digi Yatra's technology works and how it's going to make things more seamless in the future?
A: Let me walk you through how we approached things when we were in the conceptual stages. We were thinking about the ideal passenger experience. We chose a scenario with a lady travelling with two young children. Kids can be unruly and imagine going through a manual process. This lady would have a trolley with bags; she may even be overwhelmed. On top of that, she has three travel documents and three ID cards to manage while walking and showing them all to get validated manually. Then she has to go through the process with her unruly kids. So, we designed the process around this persona.
In Digi Yatra, this lady can sit comfortably on the couch [at home], watching TV, and upload her ID card and that of her children's (there's a guardianship programme with rules) and finally share their boarding passes. Then, when she reaches the airport, she doesn't have to show a single document. All she has to do is manage the kids and get them to go first, then she goes through. It's a seamless process.
Denne historien er fra July 07, 2024-utgaven av Business Today India.
Start din 7-dagers gratis prøveperiode på Magzter GOLD for å få tilgang til tusenvis av utvalgte premiumhistorier og 9000+ magasiner og aviser.
Allerede abonnent ? Logg på
Denne historien er fra July 07, 2024-utgaven av Business Today India.
Start din 7-dagers gratis prøveperiode på Magzter GOLD for å få tilgang til tusenvis av utvalgte premiumhistorier og 9000+ magasiner og aviser.
Allerede abonnent? Logg på
Pension Scheme - Safety Net
The move to introduce the UPS has evoked mixed reactions. Analysts believe its funding will have limited impact on the fiscal math
The Reit Choice?
Real Estate Investment Trusts (Reits) Are Gaining Traction As Interest Rates Stabilise. But Returns Could Be Affected By Adverse Economic Conditions And Market Volatility
CORPORATE - Calling to Account
The sudden exit of Byju's auditor BDO marks the latest in a long series of setbacks for the edtech firm
EMPLOYMENT: Skills Push
The skill development ministry plans to partner with the UGC to improve the employability of undergraduates
Building on a Vision
L&T'S CHAIRMAN EMERITUS A. M. NAIK HAS BUILT A MAMMOTH ENTERPRISE THAT IS BUILDING A NEW INDIA, FROM ITS METRO RAIL SYSTEMS TO THE RAM TEMPLE
"KYS more important than KYC"
Vijay Kedia is a renowned equity investor; the value of his listed portfolio stands at around ₹1,750 crore
ROXX STAR
THE THAR ROXX COMBINES LUXURY WITH PERFORMANCE TO MAKE A STRONG STATEMENT IN THE MID-SIZE SUV SEGMENT
HIT THE GROUND RUNNING
Smartwatches have become indispensable tools for runners, offering real-time insights into pace, distance, heart rate, and more. Here are a few you can consider
TURNING THE TABLES
INDIA'S FURNITURE MARKET IS POISED FOR A GLOBAL TAKE-OFF. ALREADY, A HOST OF GLOBAL BRANDS HAVE MADE THE COUNTRY THEIR HOME, BUT INDIAN COMPANIES ARE NOT TOO FAR BEHIND
THE EVOLUTION OF ATHERA
IDENTIFYING OPPORTUNITIES IN ADVANCE HAS STOOD THIS BENGALURU-BASED VC FUND IN GOOD STEAD. NOW, WITH A HEIGHTENED FOCUS ON TECHNOLOGY, IT WANTS TO SUSTAIN THE SUCCESS