FM is undergoing a significant transformation. It is evolving beyond simple issue reporting and resolution to encompass a comprehensive suite of automated and integrated functionalities. We speak to Job V Tholath, CTO and Director of Lattice Software Solutions, about how FM is witnessing this profound transformation and how the company's CAFM software is redefining traditional maintenance and asset management.
"FM operations have evolved, and clients are now looking for more functionalities, including automated technician assignment, live geo-tracking, automated SLA and KPI calculations, enhanced reporting and analytics, deep data visibility for clients, and quality checks, among other features," says Tholath. He highlights how their Reflexion CAFM system, with over 17 years of industry experience, has introduced functionalities that significantly enhance operational efficiencies based on current market demands and technological advancements.
According to him, the software integrates seamlessly with various systems, including ERPs, BMS, IOT systems and smart sensors, and BLE Beacons, providing a connected and integrated environment while its mobile applications, such as the technician app and customer app, offer "live and instantaneous updates on the go."
"Quality, health, and safety have been enhanced through Reflexion's Audit and Inspection Solution combined with Incident Management Solution, achieving further reduction of non-compliances," Tholath adds.
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Denne historien er fra June 2024-utgaven av Commercial Design.
Start din 7-dagers gratis prøveperiode på Magzter GOLD for å få tilgang til tusenvis av utvalgte premiumhistorier og 9000+ magasiner og aviser.
Allerede abonnent? Logg på
A WHIMSICAL ESCAPE
Papa Don't Preach store in Mumbai, designed by DesignHex, is an enchanting retail store design that merges imagination and innovation, featuring a seamless integration of form, function, and a harmonious blend of materials
DESIGNING FOR RECOVERY
Ravideep Singh, Associate Director at Creative Designer Architects (CDA), sheds light on how evidence-based design can transform healthcare facilities into healing environments, benefiting both patients and caregivers by prioritising health, well-being, and efficient operations.
TACKLING CORRUPTION IN ARCHITECTURE
Debmalya Guha, architect and urban designer with Pace Consultants, helps us understand how architecture, today, extends beyond the creative designing process into a darker labyrinth of bureaucratic obstacles, archaic regulations, and pervasive corruption.
THE NEW STANDARD IN COMMERCIAL REAL ESTATE
Grade-A office spaces set the benchmark with their modern amenities and sustainability. Explore how innovation and high standards are reshaping the commercial real estate dynamics
HOW AUTOMATED COMPLIANCE IS REDUCING HUMAN ERROR
Vijay Gupta, Founder, CMD, Soft Tech Engineers gives us insights on how AI and automation are revolutionising the AEC industry by enhancing efficiency and reducing errors
THE IMPACT OF COWORKING SPACES WITHIN INDIA'S CORPORATE ECONOMY
As the popularity of coworking spaces continues to rise, we take a look at how coworking spaces are shaping the future of work in India
NAVIGATING THE COMPLEXITIES OF FACILITIES MANAGEMENT
Reshmi Shankar, Vice President and Head of Facilities Management Group India, Sri Lanka, and Bangladesh at Wipro, shares her insights into the key challenges and strategies that underpin the success of the company's extensive facilities.
HOW IS AI-DRIVEN SUSTAINABLE DESIGN CREATING ENERGY EFFICIENT BUILDINGS?
Exploring the intersection of AI and sustainable design
SUSTAINABLE SPLENDOUR
Dahlia Cocktail Lounge blends Mexican, Spanish and Inside Coach's next-generation store featuring The Good Plastic Company's future-forward recycled plastic material, Polygood
A FUSION OF LEGACY AND INNOVATION
Embracing change while honoring tradition, LTDF's design transforms educational spaces at Jaipuria Institute of Management, Lucknow, into a harmonious blend of legacy and innovation.
